Search Hotels in El Pedregal, Playa del Carmen

"The property overall was very good. The staff was friendly and I liked that you could go to other RIU hotels in the area and eat and drink and it was still all inclusive. The food was pretty good, most restaurants are buffet style. The rooms were a little dated but I liked daily room service. Nice place I would definitely go back again!"

"Concierge asked us if we wanted to upgrade our room to an ocean view but we Love staying on the first floorm very easy to get to everything this way. We have stayed at this hotel multiple times and love it here. Pool is great. There is a small beach you can go too (not much there but still nice with a bar and beach chairs) The staff is amazing. Miguel is our faborite bartender and Gustavo was amazing at making out check out experience and quick and easy process. The rest of the staff, waiters, hostesses, maid, concierge, etc are always fabulous and willing to help you with a smile. Would absolutely recommend. Also we love how close it is to 5th avenue!!!!!"

"Brilliant and beautiful hotel. We were upgraded by the hotel to a sea view and the room was brilliant. We used the hot tub in the room a few times. The hotel had loads of activities and different restaurants that we checked out. Staff were amazing all around. Super helpful and accommodating. "

"Good stay in general but could be netter very easily"

"Clean room Very friendly and helpful staff "

"The rooms are amazing and the AC works great. I didn’t have problems with the Wifi but it is weak lol The food is good, fairly middle of the road. The resort is gorgeous and an animal sanctuary which I live. The staff were kind and polite. I would absolutely go again!"

"Very helpful and courteous staff. Although we didn't always understand how to have the kids beds made everyday, we eventually caught on and a great week was had by the whole family."

"Resort was nice, the upgraded elite club package was a complete waste of money, all it got you was a pool with no pool chairs or shallow parts and a restaurant that had the same menu as their steakhouse pretty much. Resort had a major red ant problem. Definitely not worth the money."

"Had a garden view this time which was great, we weren't in the room much so the view wasnt that important. This hotel has a beach front position which provides all the view you need"