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"Very nice hotel. Location is convenient. No onsite parking, unfortunately."

"Great modern room, clean, very good price"

"We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle."

"Really nice stay, amazing staff. "

"Great stay with friendly staff and a wonderful breakfast! Thank you!"

"Comfortable stay, great amenities and delicious breakfast buffet. With freebies at night (ice cream or ramen). Very accommodating staff"

"Requested a toddler bed as advertised as free when I booked the room. It wasn’t provided and when I asked for it I was told that it would be an additional ¥8990. Pool advertised is also a hefty additional charge"

"Having a convenience store on the first floor was great. Security was also good as you need to scan a room key to go to floors with guest rooms. "

"Charming property exceptionally clean, special mention of the wonderful onsen, enjoyed our most unusual experience of sleeping in a traditional Japanese room with tatami mats. Our dinner in the restaurant was superb, kudos to the skilled chef! Matsumoto is a lovely town with a slow paced vibe , so different from other Japanese cities."