โรงแรมและที่พักในสาธารณรัฐโดมินิกัน

"The property itself was very pretty. The specialty restaurants were included which was great. The food got better each day. The majority of the staff seemed to be bothered. The rooms were cleaned and restocked everyday. The wifi was spotty. The only way to really know what was going on on the property or to get around the property was through the app."

"C’est tres bon"

"Its average"

"Our favorite part of the resort was definitely the animation team! They did an amazing job keeping everyone entertained and creating a fun atmosphere throughout our stay. There were plenty of activities to participate in, and the team really went above and beyond to make sure guests were having a good time. We also really appreciated having access to both sides of the resort, which gave us more options and variety during our stay. The buffet food was good on both sides, with plenty of options...

"Honestly i love the water park and had great experience with certain staff but I feel like the rooms could be cleaner and stocked up more often. Also the hospitality could be much better. Some staff didn’t really feel like helping"

"Excelente experiencia, un personal extremadamente atento y comprometido, el lugar bellísimo y las amenidades acordes, unas vacaciones espectaculares."

"No vuelvo mas es solo lujo,no hay variedad de comida en en buffet, la comida no es muy buenas,solo un tipo de cerveza y la que hay es mala,queria tomarme una margarita y no habia tequila en ningun lado,la atencion es regular ya que los dependientes en algunas piscina es mala,0 actividades lo unico que tiene son las intalaciones que son mueva y un hotel bonito mas nada"

"Serenade Punta Cana is a beautiful resort with plenty of amenities! I stayed for four days and three nights with a friend to celebrate her birthday, and there were definitely some highlights. The rooms were lovely, the amenities were great, and the beach was absolutely beautiful. However, there were two areas that made our experience less enjoyable. **The food was underwhelming.** Most of the meals were quite bland and lacked flavor. I would rate the food a 2 out of 5, maybe a 3 on a good day....

"Overall, our stay was good, but there is definitely room for improvement. The food quality was disappointing. There was always something to eat, but compared to other resorts, both the quality and selection could have been much better. Restaurant service was one of our biggest disappointments. Most staff seemed indifferent, with very little eye contact or interaction. You often felt invisible. There were a couple of employees who were genuinely friendly and professional, but unfortunately they...

"Room Service line was not answered, they have a tv menu with 7 options, and didn't have all available. No beverages were on the menu at all. My wife was extorted to pay 1000 dp for the cheapest most horrible bottle of wine. Front desk would just forward call that was not answered. Property was beautiful, not the staffs fault, management should be replaced. Such a shame for such a beautiful resort. Thank god we went for 1 day/night only. Would not go back again if it was free. Mainly went to...

"R"

"I love everything about the hotel. The staff are friendly and respectful"