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"Mi estadia fue excelente en Gran Palladium Punta Cana. La comida, la propiedad, la limpieza, el carisma de las personas sobre todo en escial al Concierge Luis Mateo que me asistio en todo, excelente trabajo, muy educado. "

"First I will like to start off by saying the staff here is amazing ! Franklin at the lobby bar was very nice to us from morning to night he kept us entertained with conversation and drinks. Also Fernando and Alfredo the bellmen at the entrance of the resort helped us out during our entire stay. With transportation and even recommendations for restaurants and places to go. Ashley at the front desk that checked us in was also very friendly and informative. I honestly want to say the downfall to...

"Very nice resort for a wedding "

"Waste of money - don’t book"

"Spent a week at the Serenade All-Suites in Punta Cana (adults only) April 21-28. We did not purchase the Elite package & I feel it was not needed. We did get the Elite check-in & a butler which was a perk of Expedia (they said). Glady, Chayrel & Jorge were great! Being on the adult side, we had access to the family side, except the à la carte restaurants. We also had access to the rooftop pool/bar & we had a free hydrotherapy session that we did book for the day before coming home via the lady...

"Good resort for kids! Concierge was a little too aggressive on their sales of character meals and slime experiences. No additional help was offered for other things ie tours, dinner reservations (like a normal concierge). Once they realized you weren’t paying extra, they were done with you. Meals were ok. Lots of kiddie options. Also, could use some more entertainment in the evening for kids."

"Everything was excellent ❤️"

"Everything was great, preferred is the way to go."

"Good"

"Good"

"The hotel is beautiful! The staff is very friendly and welcoming! I had better expectations with the food. The beach is a paradise! The water slides and water parks were amazing for my two daughters under 5. We will be definitely coming back!"

"The pool was clean and the staff were very nice"

"Not as good as it used to be"

"Everything"

"It was relaxing and amazing me and the wife had a wonderful and definitely will be back"

"Thank you"

"Everything was top tier"

"Everything was a 10/10. The staff made my family feel like we were at home and treated us so well. There's no other place we'd rather stay at. This experience was one for the books and we can't wait to return. Jose Jimenez was taking care of all our needs for the whole stay and did wonderfully. Whatever we needed was provided for us in a timely manner. The food was great and so were all the amenities. Thank you all so much for the great experience and please extend our gratitude to the staff at...

"Perfect experience, stuff maybe are tired so you don’t get the best treatment, sometimes there is cockroaches in the apartment, hope they work on that, food and parties and pool and the beach are so great"