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"Staff was so lovely always very helpful"

"The only bad thing with the hotel was the beach, it was super dirty"

"10/10"

"A lot of flying big roaches"

"The best hotel ever"

"Nice hotel , staff was great but the food is mid definitely kid friendly!"

"Personally I prefer staying somewhere else if you wanna have fun! Alcohol only fits the preferences for older folks."

"Excellent vacation week!"

"We had a good vacation with 2 kids rooms are very clean and too many options in hotel"

"So fun"

"I am very disappointed with the condition of the room. The room was extremely dirty, the bathroom had visible mold, and the sheets had noticeable stains. This is unacceptable and does not meet basic cleanliness standards expected from a hotel. I would appreciate an immediate resolution, an appropriate refund. Please address these concerns as soon as possible."

"No comment"

"El servicio excelente . Los empleados amables. La comida buenísima y los postres espectaculares. Las actividades muy buenas. Todo estaba limpio. Y pueden llevar niños. Es un ambiente familiar. Lo recomiendo."

"Pamela Coco Cafe and Anis Bartender great staff at secrets!"

"This place was beautiful and super nice!! The beach is very clean and maintained and the rest of the resort is very clean as well. Staff are very nice and attentive! Shoutout to Jubelkis at the Las Olas beach bar she was amazing!!!!!"

"I had a very bad experience the last time I visited; they changed my room without any prior notice. However, everything else was excellent—especially the staff."