โรงแรมและที่พักในสาธารณรัฐโดมินิกัน

"Beautiful Hotel, Terrible Service The hotel is new and has beautiful facilities, but our experience was extremely disappointing. The biggest problem was the service. At almost every bar and restaurant, staff were rude and seemed bothered when guests asked for something. Even at lunch, drinks were often not served, and there were no self-service drink stations. We actually felt uncomfortable asking for a simple drink because of the way we were treated. Breakfast was frustrating: dirty tables,...

"It was beautiful. But not to many of the staff spoke or understood English. It was hard to communicate."

"Durante nuestra estancia del 13 al 15 tuvimos varias experiencias que consideramos importantes señalar. Desde la llegada, recibimos un trato apático por parte de uno de los maleteros. Aunque nos asignaron un mayordomo en el área de adultos, nunca recibimos orientación sobre las instalaciones, servicios u horarios del hotel. El menú de desayuno nos pareció limitado y, a pesar de tener una reserva para cenar, esperamos aproximadamente dos horas para ser atendidos. Además, al cerrar el buffet no...

"5th trip hear. Been to Punta 13 times. When you find one like this you stick with it. Staff remembers us every time. They know what we drink. Christian our concierge take care of all of our special requests. He is excellent at what he does as is everybody very clean. Modern can’t say enough."

"Avoid resort at all cost"

"Todo"

"The pool parties were boring! The food wasn't good! Normally hibachi is the best restaurant, it was the worst restaurant. My brothers room had bed bugs or fleas. He got bitten so bad! Around his stomach and back. The resort didn't work with him. They were giving him a hard time to switch his room. I wouldn't go back!! Too expensive, for the poor experience!"

"Caramello, Edwin and Pompusa were awesome entertainers. They kept the party going. They made Linda and Lobo's trip memorable!"

"The rooms was clean but i had to change rooms due to my first room had roaches"

"En general el servicio es malo los restaurante de especialidades imposible comer ahí personal nada atento los bares en piscinas cerrados es casi nula la interacción con personajes a pesar de pagar por ello extra. Cabe mencionar lo niños la pasan bien por que para ellos el servicio y comida no es relevante pero para adultos es incómodo incluso desagradable de Resort 5 estrellas no tiene mucho y era un comentario bastante repetitivo entre huéspedes."

"The people are great. The place was nice and clean, but the food wasn’t the best and the alcohol was very, very very cheap. They did not have good alcohol. They did not have good quality food if you’re young it’s OK but if you’re going somewhere and you want a quality experience this might not be it."

"Todo estuvo muy bien volveríamos El próximo año"

"Frandy and Nelson were great! So were Daniel and Luis. Great property"

"It was a beautiful resort. The landscape around the hotel is beautiful. The ocean in October is not the best because of weather conditions. Rain and storm season causes high waves and strong currents impossible to get in. But, the pools are great and the jacuzzi very relaxing. The service workers in the resort are very positive and very willing to help you the food was wonderful. As a whole it was a great vacation for my sister and I."