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"Staff was super friendly. Room although fairly basic, was very clean. What you're paying for here is the overall property and amenities --- great breakfast, nice restaurant, thermally heated pools, cold pools, souvenir shop, clean shower & locker/bathroom facilities, very close to town and attractions, and an incredible view of the volcano. In short, I would stay here again for sure. Value for your money is really good."

"Lovely pool"

"This property is dates Needs renovation Food was very basic and not high quality Shower functionality was so complicated ( havent seen that anywhere!) Cleaning staff was very warm and nice"

"Good breakfast room was clean"

"The pools and the area: amazing! the view from our room was breathtaking and unforgetable. I loved hight ceilings. Although, I was dissapointed by the hair dryer as it was really old and not a strong one. It was like somthing you would expect to see at a very cheap hotel. Also, the have a nice tradition of putting chocolate on the pillow before the bedtime, but they only put it 1 time out of our 3 nights. It is fine with me, it just the kids heard it and then they were a bit dissapointed. Also, they charged our aacount for extra 7$, which is nothing, but just weird as we didnt purchase or took anything from the bar. Overall it is good experience and the stuff was really good and helpful; at the front dest and at their sports/adventure area; very beautiful area. "

"Room was clean and comfortable, though I don’t like the “no door” style shower. The breakfast had plenty of variety and the fruit was very fresh and tasty. "

"The property is very well maintained, refreshing at entry. I’m thoroughly pleased with my stay. We visited both buffet and other restaurants on the property and both were excellent. The only problem was when we went off the property we were charged a ridiculous price to go NEXT door to the restaurant $170 literally five minutes away. Other than that everything was amazing, staff was top notch nice people. Thanks for the amazing hospitality "

"Staff was very helpful."

"Loved it overall, such a positive experience "