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"Great service and staff "

"I had such a great stay at The Chicago Hotel Collection Magnificent Mile Hotel & Suites. From the moment I walked in, everyone made me feel genuinely welcome. Kory checked me in and she was incredibly kind — patient, warm, and just overall amazing. Later on, when I needed to extend my stay, Raymond took care of everything quickly and with zero stress. Super helpful. The bar was another highlight. Drake, the bartender, is fantastic — friendly, attentive, and makes a great drink. He really added to the vibe. And I have to mention the owner. He was so kind and down‑to‑earth, took time to talk with me, and even gave me some great recommendations around the city. You can tell he truly cares about the guest experience. Overall, the staff, the energy, and the location made this an easy 5‑star stay. I’ll definitely be back and recommending it to friends."

"Great location$ access to many things "

"Great neighborhood; safe lots of restaurants. Restaurant in the hotel is absolutely fabulous. The staff is efficient and quick and polite. The Room are large and the patios are absolutely wonderful being able to go on a balcony is very special in Chicago. Most hotels do not have a balcony."

"The staff was incredibly friendly and the room was spotless. I had a very comfortable stay and slept soundly."

"Had a great stay! The hotel was clean, comfortable, and the staff was very friendly. The location was perfect, close to everything we wanted to do, with lots of restaurants, shopping, and attractions nearby. It made getting around super easy."

"Room was clean, Property location was walking distance to all the sights. Hotel doesn't have parking but they send you a link where to park with a discount which wasn't a bad price. I would stay here again"

"Great place"

"The pub below was nice to have and the rooms were clean. They were able to hold our bags for us when we got there and when we left with no extra charge. Our room was ready when we got there thanks to the online checking in. Check out was easy and there was almost always someone at the front desk. The only thing I didn’t like was no exhaust in the bathroom so it made the room hot, but we just turned the temp down."