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"The location is awesome. Access to Balñeario de Vega Alta is 1 min walk. That is beach is beautiful."

"Amazing stay"

"Todo estaba limpio, estaban en mejorias y en arreglos de algunas areas, el staff amable y atentos. El desayuno continental no fue de nuestras expectativas, esperabamos algo más, como la proteína, había pan, cereales (cornflakes), avena y manzanas. El área de la piscina estubo limpia y espaciosa. En el área de niños, el joven que nos atendió muy servicial, comunicativo y atento. Los cuartos excelente, agua caliente, dos camas, agua caliente, closet, tabla de planchar, TV, Direct TV le funcionaba...

"Poor hot water and pressure low"

"Room was clean, staff was friendly.close to a lot of places."

"Parking"

"The staff from reception to housekeeping were amazing. Always smiling, friendly, and welcoming. The atmosphere was very relaxing and laid-back, which made the stay even better. Thank you for the great hospitality."

"I would rate this hotel 3.5 out of 5 stars. The biggest challenge was finding it at first, as it’s located on the 4th floor of a hospital, which was a bit confusing. The property also feels somewhat outdated. That said, I only stayed for one night, and my experience was generally positive. The staff at check-in were extremely friendly and welcoming, which made the arrival process pleasant. The hotel was clean, smelled nice, and provided a comfortable stay for the night. Overall, while the...

"In spite of the water being shut off in the area the stay was excellent the staff was helpful highly recommend novena suite in old sanjuan everything in walking distance 😎👍🇨🇺"

"J’ai séjourné 4 nuits La 2 e journée la chambre n’avait pas été faite J’ai texté l’employé car il n’y a jamais personne à la réception. J’ai demandé de faire la chambre.Le lendemain la 3 e journée la chambre n’a pas été faite Je suis allé a la reception me plaindre car enfin un être humain. La préposée a écris une note dans son ordi.La 4 e journée même situation et je me suis encore plaint.Dans tout mon séjour ils n’ont jamais nettoyé ma chambre , pas de serviette propre. En plus pas d’eau...

"Beach was amazing and also the view yo the beach all around."

"The decor,the staff, the rooftop amenities - All Wow."

"Was really cozy and in a great location loved the vibe and the mood of the place"

"Beautiful spot to travel, but our first night we were put in the wrong room which was right next to the street and it was extremely loud. Due to booking through a third party they didnt see the exact room which is understandable. On our second night we got the room we ordered but the water wasn't working. After an hour and breakfast, we returned and they said the water was working. But it was not. Finally after another 30 min the shower was working"

"The boutique hotel is nice and the staff is nice. There.were no windows in our room and I didn't realized that most of the rooms dont have windows. They also was doing construction so the area that would have been nice to hang out was not accessible. But overall I enjoyed my stay. There is also no parking. But the garage is right around the corner where you can pay for parking and its 24 hrs"

"Here’s a polished review you can post: I recently stayed at the Condado Plaza, and unfortunately, it did not live up to the photos advertised online. The hotel is very old, and the building shows a lot of wear and tear. From the outside, you can actually see areas where the ceiling appears to be falling apart through some of the windows, which wasn’t a great first impression. That said, the building itself still seemed structurally stable. Another disappointment was the check-in process. We...

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"Everything great"

"Excelente!!!"

"This hotel was an awesome choice for our trip to Puerto Rico for our honeymoon. Not only is it in a safe location, it's very close to the beach and amazing restaurants! The hotel staff were courteous, helpful, and nice! The room was very comfortable, well kept, and clean. Even with the water shortages, we never lost water once unlike other major hotels that had no water for days. We are so grateful for this experience and look forward to making this our permanent go to hotel whenever we...