"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "
"Great modern hotel in the center of town. Very friendly and helpful staff. There was minimal hot water in the shower, otherwise everything was perfect."
"The bed is super comfy and the bathroom is quite wide. Excellent service.
Though refrigerator and shower head should be cleaned!
Overall great hotel worth staying "
"We booked a one BR Apartment for a family of 4 including 2 kids (5 yo).
The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2).
The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street.
There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building. "
"The outlook of the building does not really indicate is as a hotel. Lifts can be a little slow.
However, the rooms are clean.
The restaurant on the roof top offers a great view of Almaty city with the mountains around the city. "
"We loved our stay here. The staff went above and beyond to ensure our comfort and assist us. The breakfast was the most extensive buffet we have ever seen; we were shocked that there had been negative reviews. The location is great. There is a nice park across the street and it’s a short walk to many great sights. "
"It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel.
For extra money (5000tg) you can order very good breakfast. "
"Ich habe kürzlich ein paar Tage in diesem Hotel verbracht und bin absolut begeistert. Schon beim Check-in wurde ich herzlich empfangen, das Personal war überaus freundlich und zuvorkommend. Mein Zimmer war sehr sauber, geschmackvoll eingerichtet.
Die Lage des Hotels ist ideal, viele Sehenswürdigkeiten und Restaurants sind fußläufig erreichbar. Insgesamt ein rundum gelungener Aufenthalt. Ich komme definitiv wieder und kann das Hotel uneingeschränkt weiterempfehlen!"
"Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy. "
