Search Hotels Near Cenote Chaak Tun, Playa del Carmen

"We recently stayed at Xcaret and had a very mixed experience. The parks themselves are incredible. There is so much to do, and the natural setting makes everything feel unique and immersive. It’s truly an adventure-focused trip, and that part absolutely delivered. That said, there were a few consistent challenges. The food overall was underwhelming, especially considering the price point. Las Cuevas was a standout and one of the best meals we had, but it was difficult to get reservations. We ended up waiting in line, which worked, but it’s not ideal when you’re planning your days around experiences. Navigation throughout the parks could also be improved. There weren’t many clear signs, and it was easy to feel unsure of where to go next or worry that you were missing something. In addition, while the staff was kind, there is definitely a language gap at times, which made communication less seamless than expected. Another downside is that not everything is truly all-inclusive. Some parks and food options are included, but not all, which can be a bit disappointing given the overall cost. Overall, it was a really fun and memorable trip, especially for the experiences and activities. However, for us, it feels like a one-time destination rather than somewhere we would return to."

"Large clean resort. The beach water wasn’t all that clear to swim in. Good food and drink were decent but was hoping for more authentic non sugar based drinks. All drinks served in plastic cups. Restaurants missed creating an intimate feeling as they aren’t decorated much. I’d like to visit a resort that is smaller next time with more ambience. Beach restaurant was being updated and we had no notice ahead of our trip. Very safe and well maintained with proper staff that ensured top safety. "

"Yes Restaurants are 10000/10 everything was Delicious and fresh every day!!!! Bar had the best bartender enjoy to fullness "

"Its a perfect location to walk everywhere. And exactly as it was shown in the photos. I was very happy with my stay."

"We were here on our honeymoon and unfortunately, we were both so sick we could only look out our balcony at the beautiful surroundings."

"The whole hotel and grounds are kept extremely clean. The staff are very pleasant and helpful. The animals on the grounds give the hotel that extra touch."

"Fabulous hotel! The pool area is excellent (better than the beach house in my opinion) and open nice and late"

"Need more bars"

"The rooms are great. Large, big kitchen area and great TV’s. United States programming. My room had a small balcony. Breakfast was okay. It’s a great place to stay in transit as it has an airport shuttle. "