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"Everything was good"

"Large room, soft mattress, plenty of pillows. Room was very how and no air con but a fan was provided. Breakfast included which was ok but awful coffee. Area was nice looking over the golf course"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Great hotel very impressed for the price, very well maintained and excellent amenities"

"Where do I start! We stayed here 4 years ago and it was marvellous.it was thriving ,busy, Bustling . This time when we arrived we was told check in your car else you’ll get a fine ( great fair enough.) Then sign in and il take a card off you just in case your room gets trashed! Wow! We’re in our 60’s definitely not rock stars, id rather watch telly than chuck it out of the window! The chap then said it’s so busy here because of the bank holiday ( Monday) that the dining room may not have space...

"lovely surroundings, spacious, clean room, friendly, helpful staff, variety of options for breakfast and plenty of parking. Would stay again."

"Sehr schönes Hotel, in ruhiger Lage mit gutem Frühstück."

"I want my money back the stay was horrific. Children screaming running shouting and parents shouting for hrs till 1/2am all around node and outside the hotel. Had to Stay in premier inn hotel n shirley sleep has ill and shattered. should have been in dorset Woking did send emails"

"Yes all good thank you"

"Nice hotel friendly staff"

"Just a 1 night stay for us so didn’t use any facilities. Room was excellent, very clean and comfortable, staff very friendly and helpful. Complimentary car parking at weekends was a bonus as we’ve been ripped off at some hotels. Would definitely use again and recommend "

"X"

"Breakfast was poor. No hot water and no lift hard when you are on top floor with a heavy case"

"Speedy check-in, room as described, parking simple, safe and onsite"

"The staff were attentive and helpful, even helping us with our luggage when we checked in past midnight. Thank you! However, the property is need of some TLC and maintenance. Room sizing varies greatly even in the same category of room (a group of us stayed with 3 separate bookings so we know), the phones never worked even to speak to reception (even when we called from our mobiles no one ever answered over 2 days) and the hotel is like a warren with rooms on the same floor spread out across...

"Room basic but good value for money. Breakfast excellent, cooked gluten free separately for us. Need more parking spaces for guests when there's a function on."

"good view good place and good service mind"

"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"Great location for NEC. booked a small room but it did everything I needed. Great value "