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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
A peaceful retreat steps from The Mailbox and International Convention Centre, where travelers find excellent breakfast choices and attentive staff ready to assist

Choose dates to view prices

Crowne Plaza Birmingham City Centre offers a convenient base with practical amenities. Guests can work out in the 24-hour gym, enjoy breakfast at b1 restaurant, sip coffee in the lobby, and stay connected with free WiFi. Multilingual staff handle details like dry cleaning.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is ฿2,843
฿3,696 total
includes taxes & fees
27 Jul - 28 Jul

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.2 out of 10
Wonderful
(11 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(99 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Club lounge access (Club Floor)

Premium Room, 1 King Bed, Club lounge access (Club Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Club lounge access (Club Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(78 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Birmingham City Centre, a neighbourhood in Birmingham, Crowne Plaza Birmingham City Centre by IHG is near a train station. Broad Street and Bullring & Grand Central are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Cadbury World and Drayton Manor Theme Park. Looking to enjoy an event or a game? See what's going on at Utilita Arena Birmingham or Villa Park. Visit our Birmingham travel guide
Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • A modern building with a red facade, large windows, and a sign for 'Harvey Norman'.
    The Mailbox
    2 min walk - 0.2 km
  • A historic building with classical architecture, a clock tower, and a clear blue sky.
    Broad Street
    3 min walk - 0.3 km
  • A large indoor theater with multiple balconies and rows of red seats.
    Symphony Hall
    3 min walk - 0.3 km
  • A modern indoor atrium with blue structural beams, multiple levels, and banners for the City of Birmingham Symphony Orchestra.
    International Convention Centre
    5 min walk - 0.4 km
  • Utilita Arena Birmingham
    9 min walk - 0.8 km

Getting around

  • Library Tram Stop
    4 min walk
  • Birmingham (QQN-New Street Train Station)
    8 min walk
  • Birmingham Airport (BHX)
    35 min drive

Restaurants

  • Malmaison Birmingham
    4 min walk
  • Albert’s Schloss
    5 min walk
  • Tamatanga
    4 min walk
  • Everyman Mailbox Cinema
    7 min walk
  • La Bellezza Birmingham
    7 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

  • Upscale hotel near Utilita Arena Birmingham
  • Located close to International Convention Centre and Broad Street, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and smoke-free property
    • Meeting rooms, multilingual staff and a front desk safe
    • Coffee/tea in reception, a lift and free newspapers
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Extra amenities include:
    • Bathrooms with eco-friendly toiletries and hairdryers
    • 43-inch flat-screen TVs with digital channels
    • LED light bulbs, electric kettles and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 24 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 7,438 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally sourced food prioritised
  • Renewable energy used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 24.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 27 Jul 2026 start from ฿2,843, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 24.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this hotel is within a 5-minute walk of Centenary Square and Broad Street. Utilita Arena Birmingham and International Convention Centre are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Birmingham City Centre by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 881 out of 1273 reviews
Rating 8 - Good. 257 out of 1273 reviews
Rating 6 - Okay. 76 out of 1273 reviews
Rating 4 - Poor. 35 out of 1273 reviews
Rating 2 - Terrible. 24 out of 1273 reviews

Reviews

Verified

10/10 Excellent

Nirwair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, refurbished hotel, brilliant buffet breakfast
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located, modern and well appointed.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel. Excellent location. Only a 5 min walk into city centre shops etc.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great start. From the excellent receptionist welcome to the friendly and helpful nature of all the team at the hotel.
Stayed 2 nights in Jun 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff were amazing
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lovely room and good breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms nice size & very clean. Staff all very helpful and friendly.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, brilliant breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in prime location friendly and helpful staff and amazing value for money with the breakfast as well
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service
Very comfortable room and good restaurant. Great location near the city Centre.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, good location, check in and check out was easy, room was clean and spacious and comfortable, breakfast was good and tasty, staff were helpful and friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb customer service, room service was spot on, the bar staff were awesome and the bed was ultra comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maisie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff, room and amenities where outstanding as they where before and would definitely stay there again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. Wonderful breakfast with such a wide selection. Staff very good and were happy to help. Would definitely recommend you book and stay at this hotel.
Stayed 1 night in Apr 2026
Verified

8/10 Good

MATTHEW

Liked: Cleanliness, staff & service
Room was clean, staff were friendly and location was good
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Geraldine

Staff very friendly and the room was good too
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very efficient and helpful, rooms all clean and facilities clean. Breakfast was amazing, beautifully cooked nothing too much trouble and afain staff so helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prophecy, easy to check in nice rooms comfortable fantastic breakfast nice club lounge staff all very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Great location, well stocked bar and food was lovely
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Jotel was tidy , freindly staff and lounge was well worth the money.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Good location with large clean rooms, beds were comfortable. Perhaps more in the way of teas/coffees etc wouldn’t go amiss.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room, comfortable and clean. Super close to New St station which made life easy. Staff were very friendly, and happy to look after bags on the day of check-out.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities
Great staff, warm welcome. Breakfast was great and I had dinner at the hotel bar which was great.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities
Clean room, spacious and lovely breakfast
Stayed 1 night in Feb 2026