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"Excelente em todos os itens"

"Habitación en buenas condiciones pero el baño no estaba adaptado para personas con discapacidad. El trato fue muy frío, poco cordial. "

"Passamos um final de semana maravilhoso no Valle D'Incanto. Instalações impecáveis e refeições sensacionais. O preparo e o cuidado com as refeições fizeram do café da manhã, e do chá da tarde, experiências repletas de sabor e carinho. Mas o grande diferencial foram a atenção e simpatia da equipe de Incantadores que fizeram de nossa viagem uma celebração realmente inesquecível. A equipe toda merece nosso reconhecimento e agradecimento. Difícil vai ser voltar a Gramado e ficar em outro hotel sem...

"Equipamento certo."

"Equipe nota 10, piscinas externas bem aquecidas, cafe da manha"

"Bem localizado ao lado das ruas mais movimenetadas da Cidade, Ótimo para quem gosta de tranquilidade, natureza e Muita História"

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"So this is our second time at this property, the whole reason we came back was for the seclusion and the forest right outside the doors. The views are second to none and the service is wonderful. The property is unfortunately showing its age and I really can’t say the owner is doing enough to keep up maintenance as problems seen in November 2024 are still evident and as yet not been addressed. This place is so quiet and could really be great again but it’s gotta have some attention."

"This is a perfect hotel to stay in canela 250metres from the fabulous cathedral. Very central for other amenities. The rooms are clean, the staff friendly and the food is good. Price wise its great value. I strongly recommend it. Derek Garland "

"Breakfast was a lot better last year and the year before, they have less hot food, no potatoes,, bread somedays seamed hard like it was made 4 days ago They do have an omlet maker but only ham cheese and tomato too put in. The rooms are really nice with a living room and 2 tvs in room. Pool is heated with an indoor that leads to outside. There is valet parking at $R50 a day"

"Wonderfull staff"

"Hotel e atendimento espetaculares!"

"La habitación especial es muy pequeña, no hay donde colocar nada. El aseo es muy regular. NO hay restaurante y no hay nada cerca para cenar. cobran hasta el cafe y las sandalias. El desatuno es muy bueno y agradable. Esperabamos mucho mas por las fotos."

"Ótimo "

"Excellent "