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Master Gramado Hotel

3.5 star property
Travelers enjoy two outdoor pools at this Planalto retreat, where a hearty breakfast provides energy for exploring nearby attractions

Choose dates to view prices

Located in Planalto's center, Master Gramado Hotel offers a breakfast buffet, rooftop terrace, swim-up bar, and two outdoor pools. Families enjoy the playground, and all guests benefit from in-room WiFi and help from the multilingual staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿2,947
฿3,036 total
includes taxes & fees
3 Aug - 4 Aug

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Superior Room, 2 Double Beds

A hotel room with two beds, a nightstand, a lamp, and a window with curtains.

Superior Room, 2 Double Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout curtains

Superior Double Room

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, in-room safe, desk, blackout curtains

Family Room (Superior)

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout curtains

Triple Room Superior

  • 20 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Room Superior

Minibar, in-room safe, desk, blackout curtains

Room Superior

  • 20 sq m
  • Sleeps 4
  • Free Wi-Fi

View all photos for Family Room (Especial)

A hotel room with three beds, a glass table, and wall-mounted lamps.

Family Room (Especial)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Premier Room

Premier Room | Living area | 50-inch LCD TV with cable channels, TV

Premier Room

  • Mountain view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room

A hotel room with a large bed, bedside lamps, a nightstand, a chair, and a window with curtains.

Junior Room

  • Mountain view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds, Accessible

A hotel room with a bed, a desk, two chairs, a television, and a small refrigerator.

Superior Room, 2 Single Beds, Accessible

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout curtains

Classic Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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฿3,138 total
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About the area

Planalto, a neighbourhood in Gramado, is home to Master Gramado Hotel. Rotula of Flags and Gramado Gateway are local landmarks, and the area's natural beauty can be seen at Green Land and Pinheiro Grosso Municipal Park. Travelling with kids? Consider Snowland Park and Mini Mundo. Visit our Gramado travel guide
Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • A fountain in front of a historic building with a sign reading "Fonte do Amor Eterno".
    Gramado Central Avenue
    11 min walk - 1.0 km
  • A miniature model of a village with a water feature, buildings, and a castle.
    Mini Mundo
    13 min walk - 1.1 km
  • An indoor market with a glass ceiling, stalls on both sides, and a central walkway.
    Gramado Covered Street
    16 min walk - 1.4 km
  • Joaquina Rita Bier Lake
    4 min walk - 0.4 km
  • Rua Torta
    10 min walk - 0.9 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    87 min drive

Restaurants

  • Cantina Pastasciutta
    7 min walk
  • Il Piacere
    6 min walk
  • Hector Pizzaria Tematica
    5 min walk
  • Malbec Restaurante
    7 min walk
  • Maison de la Fondue
    10 min walk

About this property

Master Gramado Hotel

  • Family-friendly hotel near Gramado Covered Street
  • You can look forward to a free breakfast buffet, a swim-up bar and a rooftop terrace at Master Gramado Hotel. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • 2 outdoor pools and a children's pool, along with sunloungers, pool umbrellas and a swim-up bar
    • Self-parking (surcharge), smoke-free property and a lift
    • A ballroom, luggage storage and a porter/bellboy
    • A 24-hour front desk, a reception hall and multilingual staff
  • Room features
  • All 234 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as free WiFi and minibars.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • 50-inch LCD TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 35 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • A swim-up bar

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference centre (2,207 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Built in 2012
  • Colonial architecture
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 66 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 10 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 110 per night.

Payment types at the property

Important information

Fees

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Self-parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Frequently asked questions

Does Master Gramado Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Master Gramado Hotel?

As of 5 Jul 2026, prices found for a 1-night stay for 2 adults at Master Gramado Hotel on 3 Aug 2026 start from ฿2,947, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Master Gramado Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 10 kg per pet. There's a fee of BRL 66 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Master Gramado Hotel?

Self-parking is available for BRL 35 per day. Limited spots are available.

What time is check-in at Master Gramado Hotel?

Check-in start time: 2 PM; check-in end time: 10 PM.

What time is check-out at Master Gramado Hotel?

Checkout is at noon.

Where is Master Gramado Hotel located?

This family-friendly Gramado hotel is located in Planalto, within 1 mi (2 km) of Rotula of Flags and Gramado Covered Street. Mini Mundo and Casa do Colono Market are also within 10 minutes.

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Reviews

Master Gramado Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 493 out of 990 reviews
Rating 8 - Good. 329 out of 990 reviews
Rating 6 - Okay. 113 out of 990 reviews
Rating 4 - Poor. 37 out of 990 reviews
Rating 2 - Terrible. 18 out of 990 reviews

Reviews

Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Samuel

Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Eulalio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno y limpio
Stayed 1 night in Jun 2026
Verified

8/10 Good

Cesar Augusto

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Ótima localização e café da manhã, espaço de recreação muito bom, mas o hotel como um todo carece de manutenção
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Marcus Vinícius

Disliked: Property conditions & facilities
Estadia decepcionante. Ficamos 1h30 esperando na fila pelo check-in. Totalmente arcaico o formato e o processo, mesmo com a boa vontade da equipe. Café da manhã não condiz com o valor do hotel. Muitas frituras e bolos prontos. Espaço kids com boa estrutura, mas o som era colocado num volume tão elevado que atordoava as crianças. Hotel muito mal gerido e ultrapassado. Não vale o valor da diária. Insatisfação!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sthefany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estacionamento tem segurança pois tem portaria, caso precise tem manobrista, logo vale o valor pago. Área infantil gratuita pros hóspedes, fui com criança e amei, tem brinquedos pra todas as idades. A piscina é incrível não cheguei a ir por falta de tempo mas a vista da piscina é lindaaaaa e tem área com mesa próximo a piscina. Vista do quarto era incriveeeeeel e com sacada. Café da manhã foi muito bom. Os corredores não fedem a comida, tem um excelente sistema de exaustão pra cheiro. Quarto limpo e a limpeza é feita logo pela manhã de forma bem eficiente. Localização perfeita dá pra ir andando pro centro de boa. Em resumo hotel excelente 1000/10.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Rafaela

Liked: Cleanliness, property conditions & facilities
Quarto limpo e roupas de cama cheirosas. Atendimento ruim. Ótima localização
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities
Maravilhosa, estrutura bem legal e funcional
Stayed 5 nights in Mar 2026
Verified

6/10 Okay

RODRIGO

Liked: Staff & service, amenities
Fiquei decepcionado. Escolhi o Master Gramado porque há muito tempo estive no hotel, além das fotos e status de boa hospedagem que aparecem nas avaliações dos apps. Mas parece que o hotel foi um pouco (nem tão pouco) abandonado... piso manchado, paredes estufadas por infiltração, com marcas de água escorrendo... moldura da janela caindo, lustres enferrujados, carpete com rasgos e relevos... móveis gastos, com quinas quebradas... mato nascendo na área externa, inclusive no ambiente da piscina... Decepcionante também o café da manhã, fraco para o nível de hotel que se pretende vender... Havia um evento e a parte envidraçada para o vale estava inacessível, uma pena restringir os outros hóspedes. Outra: com diárias de R$ 500,00, ainda têm coragem de cobrar estacionamento dos hóspedes, com a desculpa de que é terceirizado... A equipe, no entanto, bem atenciosa e simpática, mas de longe o que ficou foi a má impressão de um prédio largado e com serviço que não condiz com o status que se apresenta.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Fabricio

Disliked: Cleanliness
Piscina fria Check in demorado mais de 40 minutos esperando,e o chá que havia na recepção colocaram apenas uma térmica ao acabar não providenciaram reposição em 24 HS,e muitas garrafas de cerveja espelhadas sem ninguém para limpar
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vinicius F

Liked: Cleanliness, staff & service, amenities
Quarto maravilhoso, estadia perfeita. Ar-condicionado barulhento, mas me acostumei com o som
Stayed 1 night in Feb 2026
Verified

8/10 Good

Valkiria

Liked: Cleanliness, staff & service, amenities
Bom
Stayed 1 night in Feb 2026
Verified

8/10 Good

Márcia

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Pascoal

Liked: Cleanliness, staff & service, amenities
Cama muito boa, travesseiro bom, limpeza excelente. Ótimo custo benefício. Espaço Kids e monitores excelentes!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

gustavo

Liked: Cleanliness, amenities, property conditions & facilities
El hotel es hermoso. La habitación muy espaciosa y confortable. El salón de juegos para los chicos es muy lindo y completo, se pueden quedar jugando en un ambiente entretenido y controlado. El personal siempre muy amable y atento a los huéspedes. La pasamos muy bien, esperamos poder volver.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities
Equipe gentil e acolhedora!! Hotel bem localizado, café da manhã maravilhoso! Hotel perfeito para estadia com crianças, o Topete é um amor, a sala Kids é enormeeee! Recomendo.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Paloma

O hotel é ótimo. Perto do centro, dá para ir a pé. O café da manhã é variado, atende bem, as comidas são gostosas. O quarto é limpo sempre, as toalhas
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Mônica

Já um pouco antigo. Para ser Gramado o café deixa a desejar
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities
O quarto é muito grande, a brinquedoteca com reacreação é maravilhosa
Stayed 4 nights in Jan 2026
Verified

2/10 Terrible

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eu não esperava um hotel tão velho.. Vamos começar pelo atendimento na recepção que foi bem ruim e bem bagunçada. hotel, móveis, sofá tudo muito velho e precário. Chegando no hotel descubro que a piscina que no anúncio é foto de maquete é fria e suja. Quartos velhos, com pintura muito mal feita, paredes sujas o banheiro então limpeza péssima. Não voltarei e muito menos vou recomendar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Julio César Vicente

Liked: Cleanliness, staff & service, amenities
Hotel bom,café da manhã ótimo,o jantar que estava incluso na diária era simples e mesmo indo jantar as 19:00 que foi o horário que começa ser servido,a carne já estava fria,a piscina é boa e tem uma vista legal,porém não é muito grande pelo tanto de hóspedes que tem no hotel e como não tem ninguém pra cuidar,as pessoas acabam fazendo o que bem entendem,tinha gente bebendo cerveja long neck dentro da piscina,crianças pulando de cabeça,além de molhar todas as nossas coisas que estavam na cadeira,com os pulos,ficavam gritando,como se a piscina fosse só deles e os pais apoiando,liguei pra recepção do hotel pra avisar e fui informado que uma pessoa iria lá “Dar uma olhada” e depois de uns 30 minutos veio um rapaz que realmente só olhou e saiu,não falou nada,emfim,o hotel em si é bom,mas oque me fez escolher o hotel,foi a piscina e no fim eu eu minha esposa não conseguimos aproveitar quase nada,pagamos 2 diárias e ficamos mais no quarto do que na piscina,na academia a mesma coisa,crianças brincando com a bola de pilates e chutando nos outros,mesmo que sem querer encomoda,o hotel tem tudo pra ser bom,se colocassem alguém pra cuidar na piscina e melhorassem o jantar,ficaria 100%!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chrisley

Liked: Cleanliness
a localização e o espaço do hotel
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

WILLIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O café da manhã e janta precisa melhorar a variedade.
Stayed 13 nights in Dec 2025
Verified

10/10 Excellent

LUIS FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom. Excelente localização
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities
Localização muito boa e café da manhã excelente.
Stayed 1 night in Dec 2025