โรงแรมและที่พักในเอเว็นนิดา คูคุลคาน

"Rooms are ultimate"

"Clean rooms Very friendly staff Great food Nice overall property "

"Poolside service excellent , from towel service, snacks & drinks. Bartenders quickly remembered our names & knew our favorite drinks. Capi, Jesus , Eduardo& Moy greeted us always with a smile & went beyond our expectations. Erica greeted us for breakfast always with a smaile. Housekeeping staff also were very friendly. Great food & variety & many activities from dancing to lottery! We will be back & will highly recommend Hyatt Vivid. Thank you all making this memorable vacation. Maria & Gama"

"员工非常好"

"We were a group of 10 for a bachelor party and enjoyed this resort very much. The afternoon rooftop pool party was the highlight of each day. The restaurants were also ALL good! We enjoyed the seemingly never-ending breakfast buffet and had dinner at the steakhouse, French restaurant and Mexican restaurant. The coffee shop and grills were also great. If your main goal is to have the best beach, I don't have too many points of reference to compare to, but this resort is just on a public beach and...

"Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good. "

"We stayed in an oceanview suite April 7-13, 2026 & had a wonderful time. Pros: The property is very clean & staff were always accomodating & cheerful. Pools were wonderful & beach area is very nice. The evening music in the lobby bar was always great. We really enjoyed LaLuce (Italian) & Noriku (Asian) & the Vela buffet/restaurants - food & service were excellent. Maxal (Mexican) & Flama (Steakhouse) were disappointing in comparison. Cons: There was a lot of construction noise that got...

"Enjoyed the services provided by the hotel.."

"My room 207 was horrible and dirty. They moved me to 508, the day after. The staff has zero customer service when it comes to being generous to the customer service. They also make you wait as they are supposedly making the move,but you can see that they are not helping you with the will. Beautiful location although I think the staff is to comfortable because they have been in their jobs for so long. This is our 4th time on this property and you can see it declining bad. Clearly it’s a staff...

"It was a good experience "

"Very Clean, renovated modern rooms, beautiful pool, great restaurants. The staff all across the resort are super attentive to all the small details and go out of their way to make you feel very special. Me and my wife enjoyed our anniversary there and have nothing negative to say about it. "

"Great place!! To bad price keeps going up up up."

"Clean room | Staff | Breakfast | all on point"

"The staff was incredible! There were a few that made it extra special: Jessica (supervisor at Buffet), Yuliana (host at buffet), Hector (bell hop), Julio (excusion expert), Salvador (pool server), Jesus (server). They all made sure we had everything we needed while we were on the resort and were always smiling! Definitely will be recommending to our Family and friends! We also loved the resident Iguanas ❤️ "

"The room definitely needs an upgrade, but overall the property is okay. Nothing fancy but no big complaints "

"Very well kept property "

"Clean great "

"Rooms nice and spacious and comfy beds. Nice view of the ocean and pool. Lovely food in the breakfast buffet and the pool and beach all really nice. Only thing would be they were very understaffed in the pool bar areas, one person in a busy lunch period. Also I don’t think the reception people are very helpful - my friend was delayed to check in and they failed to advice me that I needed to spend a credit during my stay "

"THIS PROPERTY IS FABULOUS! THE STAFF WAS ALWAYS FRIENDLY AND HELPFUL. THS SPA WAS A GREAT TREAT! SHOUT OUT TO MERCEDES MY MASSAGE THERAPIST!!!! WILL DEF BE GOING BACK!"

"Las instalaciones son un poco viejas, se nota sobre todo en el mobiliario, la tapicería de las sillas de los restaurantes está manchada. "