โรงแรมสำหรับครอบครัวใน เอเว็นนิดา คูคุลคาน

"Room was great! Ocean view was amazing"

"It was a terrible experience for us.It is our fourth visit in Cancun and we had wonderful times. Listing and rating did not match at all.Our room felt outdated and very uncomfortably maintained. We asked for different room/options and were told"only if we pay for upgrade " Our room was junior suite oceanfront. The glass on balcony was old and scratched, the mirrors were moldy stained, shower and bathroom looked old and not maintained. It was a cold,unpleasant atmosphere everywhere. The staff...

"Very clean and staff was so friendly"

"This was put second time at this resort and the staff, amenities and overall stay was great."

"Gran lugar, la mejor playa de toda la Riviera. Alejandro Mai súper servicio en la playa."

"Everything was good and excellent!"

"Overall, my stay at the Kempinski was exceptional. The service, ambiance, and attention to detail truly stood out. The only minor drawback was the pillows, which could have been more comfortable. However, the hotel did offer alternative pillows upon request, so it wasn’t a major issue. I would still highly recommend this hotel for its outstanding quality and experience."

"This place was way too big for us. Dining options were not explained very well and hard to find speciality restaurants. We could never find a spot by the pool! So sat on towels on beach. Never could find even a chair on beach either."