5 Stars Hotels in Phuket Island

"We loved our time at this hotel and will definitely return if we go to Phuket. The beach is so beautiful with a stand that has the sweetest fruit. The staff were very friendly. My only two improvements would be more vegan food at breakfast and in the restaurants. I think the breakfast areas could be slightly cleaner as unfortunately it’s open air so there are some flies And then some small improvements to the room, ours was one of the renovated premium rooms but it had some issues (shower flooded a little). Despite that, we would still come back as the staff were friendly, helpful and they took note of little things like giving us extra water, towels and moisturizer after us asking. The spa and sports amenities were a lovely plus!"

"This resort was a major success in our Thailand vacation. The food was great, the amenities were enjoyable and the staff were absolutely respectful and polite."

"Good stay"

"10/10 hotel staff were friendly will definitely be staying here again in the future "

"What a lovely family friendly hotel. It so close to the beach with local amenities. Front desk staff when far and beyond our expectations ensuring we were allocated the room required. Thank you Zamzam "

"Beautiful new wing- the Vhari. Lots of things for families with kids to do. Swim, lazy river , water slides etc! "

"Very beautiful "

"I loved everything except the breakfast selection the hotel had to offer, and that there are no sidewalk as the hotel is on the side of the main road. "

"Room Air Conditioning sucks. The management says guests can not control the temperature below 22°C (71°F). That's ridiculous. With outside temperatures soaring above 33°C (90°F) and humidity levels 70%+, the rooms are hot. When you come into the room, tired and sweaty, it sucks because you can't get it below 22°C. I have never seen this in any other 5-star resorts. The furnitures are ordinary. The shampoo dispenser, once pressed, won't come back, you need to pull it up again. There are no elevators. Again, after a sweaty day, you have to climb plenty of steps to get to your room. The resort claims they are "on the beach". They are NOT. There's a small rocky beach, a very busy street, and then the resort entrance. The staff is very polite & respectful, but the majority of them don't speak English. Restaurants (except the Ocean View restaurant) have limited options. The resort is not ideally located (about 5 km from the "activity" place). The view from the room is certainly good. Overall, I WILL NOT COME BACK HERE. "