4 Stars Hotels in Ito

"Food was awesome both dinner and breakfast "

"It’s quite new. Very clean with a convenient location. All is good! "

"The property was very conveniently located in Hakone and very close to train station. The room was very large even compared to room in the US. The staff were friendly. "

"The quality of the dinner that we stay on the second night was not very good but the assistant manager helped us to solve the problem right away. In the next coming, the restaurant manager do the follow up on the issue. They are so considerate. My friends and my family have a very pleasant stay in here. Thanks all the staff."

"Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites. "

"Great staff and good breakfast selection. "

"The staff, grounds, and food were all superb. We booked the Open Air Big Stone Bath room type so we had a private hot springs bath in our onsen. It was amazing to get in whenever we wanted, but it may be unnecessary depending on your budget since their public (hotel guests only) open air baths are so spectacular. Also, if you don’t book a room with a private bath, you can reserve a time slot for a private one on the hotel grounds. The time slots will give you access to a private bath, steam spa...

"Awsome location excellent views of the lake and Fuji (if the weather permits). Best place in town."

"Amazing room for the price. It’s has a lot of space for long stays, including a kitchen. The views are great from the room. "

"The architecture and design of the property was very simple and clean and adapted well to its natural surroundings. The room with its bath in the balcony and the attention to details was amazing. The food at the restaurant was a bit bland and could be better. The service was great but the staff need a bit more experience in telling its story of the food and dishes. The times were also a bit inflexible despite being relatively empty. Nevertheless, it was a good time. The guest lounge was...

"We arrived to Hyatt regency hakone and were immediately escorted in and were told they were waiting for us. From that moment on, it was nothing but first class treatment from the entire staff. It was an incredible experience and the staff experience alone should make people run here in droves!! It sadly rained (4.5 inches in one day alone) while we were there but the staff was always helpful with information, alternative advice, and wonderful smiles. Would definitely recommend as they went above...

"Very comfortable stay, clean, tidy and relaxing. "

"The traditional setting is beautiful. Buffet is great with lots food options."

"Our stay was flawless; the food was excellent; and the baths, spot-on! ‘will definitely stay again. Highly recommended."

"Very relaxing resort stay with great view of Lake Ashi."

"The shower head is not adjustable so only very very tall guests can enjoy a satisfactory shower. I am 5 feet tall. The hotel shuttle bus service is good but can be excellent if one/two more ride/s can be added between 5pm and 7pm from the train station to the hotel."

"Beautiful property and awesome staff!! Will stay there again in the near future."

"Staff super friendly and helpful"

"The service is exceptional. All employees are so attentive and friendly. The facilities are spot less. The room is very spacious, and private onsen in the room was very nice. "

"Very nice boutique hotel. Staff are friendly, eager to help and speak English well. Parking is attached and free. Hotel lobby, restaurant and common areas are very well designed, modern and tasteful with many nice details. Room is super comfortable and feels luxurious and spacious. Nice view to ocean and a sculptural park. Dining is very very good. Besides the great food, restaurant staff are amazing! The onsen is nice and clean. I’ll want to come back and recommend to my friends."