Skip to main content

Hyatt Regency Hakone Resort and Spa

4.5 star property
Travelers find a peaceful retreat where hot springs soothe tired muscles after a day of exploration, and French cuisine awaits as evening falls

Choose dates to view prices

Located near Hakone Gora Park, the Hyatt Regency Hakone Resort and Spa offers an indoor mineral hot spring for relaxation. Guests can book spa treatments, enjoy meals at three restaurants, admire mountain views from the terrace, or find quiet moments in the garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿8,080
฿10,282 total
10 Mar - 11 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Toilet with electronic bidet
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Regency, Executive Suite

Regency, Executive Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Regency, Executive Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • 93 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

View all photos for Room, 2 Single Beds (Tatami)

Room, 2 Single Beds (Tatami) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds (Tatami)

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Separate bedroom
Free extra futon mattress
  • 67 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Mountain View

Room, 2 Single Beds, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Mountain View

9.6 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • Mountain view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Dog Friendly)

Deluxe Room, 2 Single Beds (Dog Friendly) | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Dog Friendly)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds

You may also like

Ad
(Loft included)Dog Friendly, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead

RakutenSTAY FUJIMITERRACE HakoneAshinoko

Motohakone
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
9.6 out of 10, Exceptional, 314 reviews
The price is ฿11,707
฿12,939 total
15 Mar - 16 Mar
RakutenSTAY FUJIMITERRACE HakoneAshinoko
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Gora, a neighbourhood in Hakone, Hyatt Regency Hakone Resort and Spa is near a train station. Hakone Gora Park and Hakone Kowakien Yunessun are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sengokuhara Susuki Prairie and Lake Ashi. Hakone Open Air Museum and Hakone Shrine are two other places to visit that come recommended. Visit our Hakone travel guide
View more Resorts in Hakone
Map
1320 Gora Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0408

What's nearby

  • 神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 km
  • Hakone Museum of Art featuring a park and mist or fog
    Hakone Museum of Art
    10 min walk - 0.9 km
  • Hakone Gora Park showing a fountain
    Hakone Gora Park
    12 min walk - 1.0 km
  • Hakone Kowakien Yunessun featuring a waterpark and swimming
    Hakone Kowakien Yunessun
    20 min walk - 1.7 km
  • Hakone Open Air Museum which includes outdoor art, a fountain and street scenes
    Hakone Open Air Museum
    3 min drive - 1.7 km

Getting around

  • Kowakidani Station
    4 min drive
  • Hakone Gora Station
    16 min walk

Restaurants

  • 金沢まいもん寿司箱根強羅店
    4 min drive
  • リバーサイド・キッチン＆バー
    4 min drive
  • 箱根餃子センター
    3 min drive
  • Gora Brewery And Grill
    15 min walk
  • Coffee Camp
    15 min walk

About this property

Hyatt Regency Hakone Resort and Spa

Luxury resort near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Hyatt Regency Hakone Resort and Spa provides an indoor mineral hot spring (onsen), a terrace and designer shops on-site. For some rest and relaxation, visit the hot springs/mineral springs or hot tub, and indulge in a detox wrap, aromatherapy or a body treatment. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also find perks such as:
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • An electric car charging station, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 80 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Highchairs, children's dinnerware and free infant beds
  • Toilets with electronic bidets, hairdryers and toothbrushes and toothpaste
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and on-request microwaves

Similar properties

Hot springs
Hakone Kowakien TEN-YU
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 1,827 reviews
Hakone Kowakien TEN-YU
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 10:00 AM to 7:30 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: JPY 5,566 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Dining Room Sushi
  • Dining Room Western
  • Living Room

Things to do

  • Designer stores
  • Full-service spa
  • Hot springs
  • Hot tub
  • Library
  • TV in common areas

Family friendly

  • Children's dinnerware
  • DVD player
  • High chair
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,141 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation.
Dinner is not included in the half board rate plan for children age 12 or younger.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 5566 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transport to and from this property
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hakone Hyatt Regency
Hakone Resort
Hyatt Hakone
Hyatt Regency Hakone
Hyatt Regency Hakone Resort
Hyatt Regency Hakone Hotel Hakone-Machi
Hyatt Regency Hakone Machi
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Hakone
Hyatt Regency Hakone Resort Spa
Hyatt Regency Hakone Resort and Spa Resort
Hyatt Regency Hakone Resort and Spa Hakone
Hyatt Regency Hakone Resort and Spa Resort Hakone

Frequently asked questions

Is Hyatt Regency Hakone Resort and Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hyatt Regency Hakone Resort and Spa?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Hakone Resort and Spa on 10 Mar 2026 start from ฿8,080, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Regency Hakone Resort and Spa?

Self-parking is free at this property.

What time is check-in at Hyatt Regency Hakone Resort and Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Hakone Resort and Spa?

Checkout is at noon.

Where is Hyatt Regency Hakone Resort and Spa located?

Located in Gora, this luxury resort is within 2 mi (3 km) of Hakone Gora Park, Hakone Kowakien Yunessun and Hakone Open Air Museum. Sengokuhara Susuki Prairie and Lake Ashi are also within 6 mi (10 km). Hakone Gora Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hyatt Regency Hakone Resort and Spa Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 729 out of 1004 reviews
Rating 8 - Good. 208 out of 1004 reviews
Rating 6 - Okay. 42 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 9 out of 1004 reviews

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanest hotel I’ve ever seen. Courteous, professional staff. Beautiful Mountain View. Breakfast buffet was delicious.
Stayed 2 nights in Oct 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice onsen - excellent sushi restaurant experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff were amazing . Many thanks
Stayed 3 nights in Oct 2025

8/10 Good

Andrew

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Puja had amazing service during breakfast, and breakfast was the best meal compared to the other resorts, although I wouldn’t eat lunch or dinner here. The resort is surrounded by beautiful trees and amazing scenery, Ryuji Yoshino went above and beyond in service to insure our group was taken care of, I would return to shake his hand again.
Stayed 1 night in Oct 2025

10/10 Excellent

Ellisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoy the onsen! Staff was very friendly!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Property conditions & facilities
Good food great service
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great facilities. Great onsen. Zero complaints at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Xuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room, hot spring and food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is just wonderful. A great view of the mountains and a nice break to relax in between Osaka and Tokyo. Would definitely recommend and would come back! The food was also delicious and the staff was very attentive to our family and kids!
Stayed 2 nights in May 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service level from all staff was simply amazing. It was a great hotel with great views of the mountains. It was the perfect place to stay and explore.
Stayed 2 nights in Jan 2025

10/10 Excellent

Zorigtbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, free shuttle bus and staff are friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel! Food was great and staff was SO FRIENDLY and spoke great English. Rooms were incredibly spacious. We would stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring waters are excellent. It is quiet and they were very accommodating our early check in
Stayed 3 nights in Jun 2024

10/10 Excellent

Nourafagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and our room was really comfortable.
Stayed 2 nights in Oct 2023

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic vacation stay

Spacious tatami suite and breakfast buffet was top notch. Complimentary shuttle service to Gora/Sounzan stations very convenient. Also able to reserve pick up by shuttle for extra fee from Odawara station on arrival.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hakone

Great stay in Hakone, everything was perfect from the rooms to the japanese dinner to the onsen. Definitely a place to recommend to anyone looking for a quiet, relaxing place.
Stayed 1 night in Nov 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for relaxing! Very quiet and beautiful views!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect

Love the view from my room and the shuttle service after check out. The food from the restaurant was AMAZING!!! Didn’t go in the onsen because of tattoos. Loved the breakfast. Downsides they only have a laundry service and not a laundry room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spa. Nice facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was impeccable. Welcome drink is a nice touch. Room was huge and well appointed. Loved it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel is luxurious and clean!
Stayed 3 nights in Oct 2023

10/10 Excellent

Victorya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an incredible place to stay. The area is beautiful and the hotel was great. The staff was so accommodating and there was a shuttle to take us too and from town, which was a life saver with the steep inclines. The onsen and spa were beautiful and we loved all of the complimentary items provided to us. We will absolutely stay again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is such luxury. We were a family of four and our room was so large it was amazing. The staff were wonderful and so helpful and we enjoyed our favourite meal of the trip in the sushi restaurant. Most definitely a highlight. Such a wonderful hotel we really enjoyed our stay and would highly recommend it.
Stayed 2 nights in Apr 2025

8/10 Good

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and welcoming. We loved that they offered a free shuttle to areas around the hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice and helpful. Spa services were great.👍
Stayed 2 nights in Mar 2024