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"I absolutely loved this hotel and the location! The staff was always very kind and very accommodating. I absolutely loved the breakfast buffet, it was well-maintained and everything was always fresh. I loved the hotel room. I only wish there was air-conditioning but other than that everything was great."

"Staff was friendly. Rooms can get quite warm during summer days, definitely bring an extra fan or 2."

"Our room was clean and well appointed the staff were friendly and very helpful, the parking was great and the breakfast was excellent."

"Overall a good place with AC"

"Very nice"

"Great"

"No Breakfast"

"Very nice room with great option for a sofa bed. Good menu at the restaurant, and extremely helpful staff. Very clean facilities. A very lovely place to stay."

"I always choose this place whenever I need a stopover in the Midlands! It has consistently proven to be one of my absolute favorite hotels in the region. I genuinely enjoy every single stay. The standards of cleanliness are excellent, and most importantly, it offers a secure, welcoming atmosphere where I always feel safe. I look forward to my next visit!"

"Location was perfect for Tamworth Town, as soon as I arrive quite late in the evening I was greeted by a friendly smile and the WIFI code was given to me as a priority, perfect no one want to hunt or ask for the code. Keys were explained for access, I decided to have a pint or two before bed, the locals in the bar were extremely friendly and included me in their conversations, made me feel very welcome. Room was clean, bed was very comfy, slept like a log, Bathroom was sparkling, shower nice...

"The rooms in the older part of the hotel need a bit of attention and they have no air-conditioning and the fans they provide were very dusty and did not seem to do anything"

"Unclean unkept on the outside inside was terrible needs demolished and rebuilt. Rooms were a good size but carpets were in a poor state stains everywhere bathrooms just mold all around the bath shower head didn't even fit in the shower pole haha...Lighting poor in the room no bulbs in lamps TV didn't work at all and breakfast blimey was just swimming in grease 😑 pastries look like they had been left out for weeks coffee cold in the jug and the orange and apple juice were room temperature ive...

"Our stay at New hall spa was amazing! We were a group of ten celebrating my daughters hen weekend, everything was so relaxing excellent food and facilities! Couldn't fault a thing will definitely visit again."

"Great pub restaurant environment with great outside seating area by the river, good food and helpful staff."

"1st class"

"Helpful staff"