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"great place to stay. great staff and view. rooms are nice"

"Good hot shower, staff was extremely helpful good breakfast"

"The most basic thing you expect is the shower drain shouldn’t clog. I was literally standing there for 10 seconds and I had water up to my ankles. I wanted to wash my hair because it was dusty from the train and couldn’t because the drain was totally clogged. I also informed reception and all they could say is that their technical team wasn’t on duty today and would come and check it out tomorrow. The washroom didn’t seem too clean either, it had some stray hairs on the walls and around the...

"The location is good, closed to the main square. Staff was very helpful"

"Friendly staff and centrally located."

"Good location. We had interconnecting rooms which was great for our family of four. Staff helpful and let us store our luggage"

"One of a kind unique experience. Room was super spacious and have magnificent view of the lake. Host were super welcoming and friendly."

"Great location for our private tour of lake Titicaca super room with view over the lake and close to restaurant Staff were outstanding Only bad point was breakfast- very poor apart from fruit"

"Nice hotel. A bit out of town but nice and quiet. The view of the lake wasn’t as good as I had expected despite paying a little extra for a lake view room"

"The room was very unique and very clean. Breakfast was very good and hours available were perfect for our needs."

"We stayed for two days at Mirador del Titikaka and had a wonderful experience. The location is beautiful, with absolutely stunning views overlooking the area. Romario and Freddy were incredibly friendly and welcoming. They even took the time to give us a tour of the surrounding area, which made our stay even more memorable. We highly recommend trying the Lomo Saltado—the chef truly knows how to cook, and the food was excellent. Our dog also loved the stay and especially enjoyed meeting and...

"Das Zimmer war ausreichend gross mit 2 getrennten Betten zur Strasse. Nachts aber relativ ruhig. Etwas hellhörig zum Nebenzimmer und Flur. Heizung vorhanden und die heisseste Dusche die wir bisher hatten ohne 10 Minutenzu warten. Gutes Frühstück. "

"The hotel itself was great, but we had a hiccup with the management as they insisted that we pay for the room after we showed them the receipt that we already paid with Expedia. As soon as we got Expedia involved, they reimbursed us, but it was frustrating to deal with while tired from traveling. Other than that, the hotel itself was lovely with hot water in the shower a lovely breakfast and convenient location."

"Overall, solid choice and option in Puno. Staff was very friendly and accommodating."

"Staff was wonderful and helpful. Breakfast was made to order at our convenience. They gave great recommendations and were so kind. However, be aware that the hotel is kept COLD. There are enough blankets on the bed to sleep comfortably, but I was wearing my coat inside."

"While my check-in at Kaaro Hotel was smooth, the rest of my stay was disappointing. I would not recommend this hotel for two main reasons: Water Issues: The hotel controls hot water access to the rooms. I was unable to get a hot shower after a long day, and more frustratingly, there was neither hot nor cold water available for my early morning excursion. Safety Concerns: My room key did not lock properly. Despite reporting this to the front desk and requesting a fix, the issue was completely...