The room was very nice for the price - everything was completely clean and the whole hotel seemed new. The room was big and had everything we needed. An added bonus was the balcony overlooking some trees and a neighborhood, though it was too hot when we were there to keep the doors open. The only possible complaint might be the firmness of the bed, though we didn't mind as we're used to firmer mattresses and slept pleasantly. Just know beforehand what to expect. The two staff members who greeted us were nice and professional and explained every detail for our stay. They arranged a taxi for us for an early flight to DMK in the morning no problem for no extra charge when we asked. It was waiting there for us on time in the morning and we got to the airport in plenty of time. There's a store downstairs but we didn't use it, opting for a trip to the big supermarket a 5-10 min walk away. There's also some killer street food right across the street from that big mart (Big C). From the hotel, go up to the main road, take a left and you can't miss it. For the price this is a great hotel!
Pros: Excellent helpful efficient cheerful personnel. They extend themselves to help you get around town, giving taxi drivers directions and instructions. Laundry does truly amazing work. Comfortable clean rooms and lobby. Bathtrooms equipped Close to Rangsit huge shopping mall. IT center is nearby for electronics deals. Would definitely stay here again and recommend to others. I could almost live here. If you are lucky, they hold many weddings here and you may stumble into one: very beautiful.
Cons: Hot water sometimes surges in bathrooms, so be advised. Excessively saccarine muzak in common areas. Food not very inspired; breakfast buffet leaves something to be desired and room service is pricey for what you get. Coffee shop chairs not very comfortable. (Walk to nearby Ebina House to eat, service not as good but food is better and has breakfast and lunch buffets and extremely comfortable seating.)