Shangri-la Bangkok is a great place to stayed. The view is fantastic.
Keith
เข้าพัก 3 คืน, มิถุนายน 2025
4/10 แย่
Andrew, North Vancouver
1 มิ.ย. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Our stay at the shangri-La Bangkok has been a little disappointing. we were woken at 7AM by pipes banging in the ceiling of our bathroom. That continued for over an hour. At breakfast we were served a cup of coffee in a cup with dried on coffee stains. The waitress took it away then poured the coffee into a new cup and brought it straight back. I asked for a new cup of coffee. The phone in our room did not work. The initial impressions as you arrive are that this is a 5 Star hotel with staff everywhere to assist you. Check in was seamless and I was persuaded to become a Shangri La Club member. At check out I advised the staff member of the issues with the room and my experience at Breakfast. She responded by asking me if I wanted the cost of breakfast deducted from the deposit we had given when checking in. No apology / no acknowledgment as she said something to her colleague and that was it! Did not care one bit! Probably going to choose a different hotel when travelling in the future.
The facilities were clean, the view was great, and it was a wonderful hotel. The breakfast was also varied and very delicious. The only disappointment was that we booked a plan that included breakfast for adults only, but we were charged the children's fee for the days we didn't use it.
All of the staff were extremely kind and helpful for us during our stay. Although I’d stayed at your hotel over 10 years ago, we were quite satisfied with their attitudes this time as well. Taking this opportunity, please let us special thanks to Mr Jazz, Mr Tee and Ms Praew for our stay.
Wonderful hotel staff were very attentive and friendly hotel was immaculately clean in all areas I would definitely stay there again in a heartbeat I absolutely loved my stay there
This is a beautiful property right on the river in Bangkok. We stayed as a family of four with two children.
The service is fantastic, as you would expect with a Shangri-La Hotel. It has a very large gym and a fun pool area in the Shangri-La wing.
The only negative is the rooms are slightly dated compared to other hotels that we stayed in during our trip.
The rooms are still very comfortable and with great views over the river, but certainly dated when compared with the other hotels. It would be nice for a real coffee machine in the room vs a Nescafé sachet. However the free drinks in the minibar is a nice touch.