"Staff is amazing and took care of our every need. Breakfast was great. We also ordered lunch and dinner from restaurant, and food tasted really really good. Definitely recommend this place! Very beautiful, peaceful and picturesque. "
"100% Recomendable! No es el clásico hotel, es un lugar cálido, una villa hermosa en medio de las montañas, con vistas fantásticas, buen desayuno, la atención al detalle, cuartos grandes y cálidos, lo mejor son ellos, las personas que te atienden hacen siempre todo para que lo pases de lujo. Ellos nos llevaron a los parques, a los dos pueblos, tramitaron nuestras reservas y se encargaron de que pasáramos los mejores días en China. MUCHAS GRACIAS !!!!"
"Super unique stay in Zhang Jia Jie! 1000/10 recommend if you are visiting. Food was delicious, hospitality was amazing, Frankie was really helpful and kind. The rooms and atmosphere is very relaxing and zen, there’s a beautiful infinity pool and another pool. Lots of activities and a tea master at the hotel was one of a kind ! "
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
"Very nice owners and very hospitable. They were always available to help us if need be and accommodated our later check out when we asked. Rooms are very nice with great views of tianmen mountain."
"The hosts at this property are wonderful. They were extremely attentive and did all our park entrance booking and reservations for us, and gave us recommended itineraries for each place, and you would not go wrong to follow their advice. "
"El patio es muy tranquilo, la habitación está muy limpia y el balcón se puede usar para lavar la ropa, lo cual es muy práctico para nosotros en viajes de larga distancia."
"El hotel es excelente, el descanso fue maravillloso, instalaciones cómodas, habitación impecable, el desayuno muy variado y lo mejor de todo fue la atención de nuestra anfitriona Celina, es la mejor! Siempre nos ayudó con todo, fue muy amable, sin duda volvería y lo recomiendo "
"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "
"Excellent experience here. Staff were super friendly and helpful. The staff drove us to the mountain and train station. So thankful to them and there care of their customers is unmatched. 10/10"
"Le persone alla reception sono stupende, sempre disponibile.
Siamo arrivati tardi dopo il parco e avevamo fame però non c'era il cuoco. Ci sono messi subito e ci hanno fatto trovare del cibo(buono) in camera! 110 e lode."
"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...
"I was there very little time, but it was very lovely. The people that run it were very nice. The room was a good size and comfortable. I booked it because it was close to the train station, but it was the wrong one. Still nice though"
