"Our stay here was great! The location was perfect for food, tourism, and getting to the airport/train station. The staff and their hospitality were incredible. Would recommend! "
"It was a very memorable stay for our family here. The view was exceptional. The best part about our stay is having Frankie coordinate everything for us from pick up at train station, dinning, tickets to Zhangjaijei National park to the ins and outs of the area. He went above and beyond to make sure our stay was comfortable and enjoyable. The staff were very accommodating. I would love to stay here again next time I visit. "
"This is seriously one of the best places I have ever visited. The staff were absolutely incredible -- they helped plan out my itinerary, arranged all the tickets, provided transportation. They didn't get into any games if up selling stuff. Everything was just honest support. The rooms and views were spectacular. Super clean. I rarely give reviews but the staff here are deserving of recognition. Absolutely one of the best places I've stayed."
"Absolute gorgeous view from the balcony. The front desk staff and kitchen staff are so friendly and helpful with guidance in zhangjiajie. My family had a wonderful trip thanks to them! "
"I recently stayed at this hotel and was absolutely blown away. The service was truly exceptional – the staff were warm and attentive from the moment we arrived. The rooms were luxurious, spotless, and offered breathtaking views.
But the real highlight? The pool area. A stunning, crystal-clear infinity pool with a relaxing atmosphere, and a great poolside bar. It was the perfect spot to unwind and soak up the sun.
They also have a great restaurant with traditional chinese food and with barbecues...
"El patio es muy tranquilo, la habitación está muy limpia y el balcón se puede usar para lavar la ropa, lo cual es muy práctico para nosotros en viajes de larga distancia."
"Nos guiaron y nos ayudaron muchísimo para ir a Tianmen Montain. Cómo mexicano es muy importante, gente dispuesta por la barrera de idioma además tuvieron la atención de llevarnos al aeropuerto. "
"Location was completely wrong indicated at the Expedia page. Outside of town in a forest area. You need a taxi as no bus line is available near the hotel."
"Our stay at Pandora Vista Retreat was truly exceptional. The hotel offered outstanding service, going above and beyond to accommodate all our needs. Surrounded by breathtaking views, the location was both peaceful and picturesque. Linda, our main contact before arrival, was incredibly helpful in ensuring we reached the resort safely. During our stay, Winnie, the resort staff and English translator, was always available and attentive, making sure everything ran smoothly. We couldn’t have asked...
"Excellent experience here. Staff were super friendly and helpful. The staff drove us to the mountain and train station. So thankful to them and there care of their customers is unmatched. 10/10"
"I was there very little time, but it was very lovely. The people that run it were very nice. The room was a good size and comfortable. I booked it because it was close to the train station, but it was the wrong one. Still nice though"
"Great... The boss (Mr. Li) is very helpful and super friendly... He will help you arrange the itinerary and tickets for all the scenic spots in the plan... Ask him everything... He will try his best to help you."
"Nice plays on the river. 10 minute walk from the entrance to Wulingyuan National Park. Manager is a nice man who speaks english. There was breakfast in the morning. Fresh fruits, bread, and eggs on order. "
"The Host was incredibly helpful welcoming and with lots of suggestions and knowledge was able to direct me in the right direction I also witnessed her helping out other guests. The room was clean and nice !"
