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"We found this place by accident and what a great find it was! The staff were friendly, the food was phenomenal and we will definitely be staying here again. "

"the room was clean and comfortable the staff were lovely and very attentive, the meals were excellent, good size portions and very quick service, we stayed there to visit the christmas markets, but will be returning as we enjoyed so much"

"Warm welcome with smiles, clean room and the attitude of staff who we meet outside the room make me feel warm. Thank you for letting my husband and me had a good time. "

"Very quaint, cosy and friendly hotel. Lovely furnishings, clean & quiet rooms. Dinner and breakfast were excellent with great menus. Will be staying again."

"A truly wonderful stay over the festive period. The new spa is lovely and room 452 was SO quiet and spacious, highly recommended. The only downside which I pointed out two years ago is that the shower lets the room down as it’s not powerful enough and looks dated too. A short taxi ride or lovely walk into the centre with everything you could wish for. Please note valet parking is £39.50 and the Soa £45 per person in addition to the room. Concierge and FOH staff are very attentive. Breakfast is...

"Good rooms Well stocked bar"

"Clean , room , helpful staff and ideal location "

"Upon arrival at the Grantham Arms, we were welcomed warmly by staff. The atmosphere was friendly and cheerful on the Saturday before Christmas. Our room was well-appointed and very cosy. The decor was stylish and comfortable with plenty of cushions and good quality bed linen and towels. There were lots of extras - we particularly liked the biscuits - and the tea and coffee making facilities were great. The room and en suite shower room were both extremely clean and we felt that the standard of...

"Clean and warm. Everything we needed was there. Bed was comfy and the sofa bed was brilliant. "

"Room was brilliant,food great,staff and everything else 1st class"

"Staff were outstanding. Thank you. "

"The welcome from the the Receptionist was excellent ensured we had a suitable room to meet our needs. Hotel room was very clean and beautifully decorated. The room was heated individually, controlled in the room. Breakfast was excellent lots of hot and cold choices. Highly recommend especially due to the onsite parking which is a bonus in York. All the staff are very polite and friendly."

"Very friendly place to stay, they call you by your first name and make you part of the family."

"Very clean and welcoming. Love, attentive and friendly staff. Great food and warm well furnished homely rooms. Great place for a relaxing break. "

"Good service "

"The staff were very welckming on reception.and in the dinng area but however i found there was too much noise going on while we were here not sure what was going on it appeared to be some renovation work but it kept us awake for 2 out of 3 nights also it was very hot for sleeping breakfast was very good didnt disappoint and staff were great "

"Clean"

"Bang on"

"Very comfortable room, breakfast was great. Whole hotel was clean. Bar overlooks the river. Location is great. Would recommend."

"Clean and staff friendly "