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"I stayed overnight at The Grand York recently and had a lovely experience. I had a late check-in and Nigel (the porter) arranged a table at a lovely restaurant nearby for me. The room was extremely nice (there was one minor issue which I raised with staff the next day, but wasn’t anything major that it detracted from my stay). I found the hotel easy to get to and all the staff I came across were friendly, polite and professional. I also loved the granola at breakfast - it was extremely...

"The hotel was lovely, staff were very friendly and helpful, and the pool etc was excellent. However the bed was extremely hard which was very uncomfortable. It wouldn't put me off staying but i would make sure I took a topper myself. "

"Room was delightful,spacious, clean and had great tea making facilities. Staff were welcoming and happy to chat. We loved the Halls historic features which were highlighted in Christmas decor making it very special. We enjoyed a walk around the gardens in the morning before heading off a short distance into York. Fabulous stay and will be back again! Many thanks"

"Friendly attentive staff who went the extra mile to make the visit extra special "

"An awesome boutique hotel. Perfect rooms, friendly, professional staff, great location. Couldn’t be bettered. "

"The room was lovely, and our stay massively exceeded our expectations including an evening dip in the hot tub and then using the hotel bar for games. The staff made everything that much more special for my girlfriend (now fiancé) birthday and for our engagement during our stay too to put the extra special touches in. We will definitely be returning to stay again!"

"Staff were very friendly and helpful. Reception was efficient and informative. Good selection for breakfast, and evening meal. "

"This hotel & Spa is absolutely amazing, the staff were so attentive to our needs, I had booked this hotel for a treat for my family which they so enjoyed, the grounds are beautiful and the food is cooked from the best quality, yes, the spa is not huge when you compare this to other spa facilities but this gives this hotel spa the advantage of giving you space to enjoy the spa experience, would I travel to this hotel again, most definitely, worth every penny."