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"Very good"

"Excellent stay at this hotel (2 nights in July). We were especially grateful for the aircon which is far from standard in UK hotels. Everything was of standard you would expect from a property like this. Staff were impressive and the room spacious, tasteful and clean. Will be back on our next visit to the city."

"Lovely place"

"We were able to get into our room early which was a bonus. Room itself was clean and comfortable. Bathroom was nice and shower was great. We opted for the included breakfast option which was really good. Hot and cold items and lots of selection. The location of the hotel was perfect for us. We were able to walk to almost every place we wanted. It is also on the City Sightseeing red bus route (between stops 5 and 6) which we took advantage of. Also it was only a 15(ish) minute walk to the...

"Good location, well maintained hotel with friendly staff. Excellent breakfast"

"We stayed at this hotel for 2 nights, we were in room 1 on the ground floor. The room was nice, plenty of tea, coffee & biscuits. Bathroom was a good size with plenty of towels & shower gel. The only draw back with this room was the noise from the bar across the road (can't be helped in summer) but we were disturbed with a clicking sound constantly going off twice every few minutes till 1am & then started again at 5am!! Thought it was the laundry next door but on speaking to reception, she...

"The overall stay was alright. But the major caveat is the AC in our both rooms were not working. Highly suspect that the hotel didn't turn on the central AC at all. It's really uncomfortable"

"Clean quirky property lovely room. The only one negative thing I would say is a proper light in the room would have been useful as we could not seem to find one. But this by no means spoilt our stay."

"We were in a family room and there was no air con. It was that hot even with a fan they provided it wasn’t a particularly pleasant night"

"Hotel was ok and breakfast basic. Beds comfy but soundproofing between rooms very poor. Speaking to another guest who had very noisy Air con in their room. Front of house staff terrible about sorting his issues due to no continuity of staff doing shifts. All in all my stay was ok but staff very poorly trained, but that's what you tend to see in the low paid service sector in some hotels (not all). Coming back to York in a month and won't be using this hotel again."

"Property was clean enough. No room cleaning at all the 3 nights we stayed not even towel change. The rooms could do with a bit of dressing up with paint and filler but apart from that it was good location and really quiet which is always good after a loud day in town. Parking is good and cheap for York especially Ev charging. Overall good and quite"

"Very enjoyable stay with easy distance from the centre of York and the railway station. Room was good and comfortable. The shower and washing dispensers seemed to be "muddled up". Breakfast choice was good and service efficient."