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"Great air con, lovely rooms and room fridge was a nice touch"

"Excellent stay...beautiful hotel, immaculately maintained...a level above anything else we stayed out during our vacation. Centrally located within easy walking distance of almost anything you'd want to see. Parking was a bit dodgy since the hotel seems to be booked for all sorts of event. The breakfast was ideal. I really want to go back for more."

"The best Hotel staff in the North of England. First class in all cases, very high standard rooms , great breakfast and fabulous location."

"Decent sized room (stayed in deluxe double) for 2 nights. Admittedly didn’t feel particularly deluxe as the furniture was old and it felt a little tired. Clean enough but could do with a refurb. Car charging onsite was handy and good location without being stuck in city centre."

"Clean and conveniently located within a 5-10 minute walking distance to the Shambles and York Minster. They offered fresh lemon and mint water upon entrance at the bar and the staff were all wonderful! And, it was nice to have the a/c even though the outside temperature wasn’t even much hotter than 75, even in mid-July. The beds, bedding and towels were as usual, wonderful."

"Great central Location"

"Lovely stay with a very tasty good quality breakfast! Great hotel and staff with an excellent location"

"Perfectly situated 10 to 15 minutes walk from the train station and pretty much everything else of interest to visit in York. Kitchen was functional. Great to have a washing machine. Comfortable bed. Spacious. Would stay here again"

"Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply)."

"Helpful, friendly, professional staff. Good breakfast (but surprisingly no vegetarian sausages). Very convenient bus service into York close by. Quiet location. However bathroom VERY small (room 122). Booked a walk-in shower but actually had a six inch step up to it and no grab rails. Guests obviously using shower controls and screen to aid access as shower screen fixture becoming loose from ceiling. Size of bathroom meant anyone requiring a ‘helping hand’ but not needing fully accessible...

"Le personnel est exceptionnel. Superbe hôtel"

"Todo estuvo perfecto excepto por la falta de aire acondicionado en la habitación"

"We had a pleasant stay. The room was clean, comfortable, and had everything we needed for a short visit. It's a simple, no-frills place with basic amenities, but it delivered exactly what we expected. The breakfast was good, with a nice selection to start the day, and the overall experience was great value for money. One thing worth noting for international travellers is that air conditioning isn't a standard amenity in many UK hotels, so it's always worth checking before you book if that's...

"Room was good and for the money, a nice place and good location. Unfortunately the fan was making a rattling noise so we had to turn it off and sleep with the window open which meant we were woken up early by staff being really noisy outside. This noise carried on for a while and then more noise continued when a delivery of some sorts turned up. We were really looking forward a bit of a sleep in on our break away…but instead, woken up at 7am."

"Lovely staff very helpful and good location on business route"

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