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"Late room cleaning everyday & the staff at the deck weren’t helpful. "

"The Pullman was a great stay for us while we based ourselves in Phuket. The hotel was right on the beach and had many pool options for us to use. The kids club was FANTASTIC for our little one - one of the best clubs out of all the places we have been. It's hard to comment on the property as the place is undergoing renovations - that being said, the final day, they closed the entire main attrium for renovations. So whilst the restaurants, pool slide areas etc were all run down or shut - its hard to comment they were bad because theyre renovating and thats pretty understandable. Overall though, the hotel was extremely comfortable. The sea view room was incredible with a huge bathroom, a balcony view like the photo of the beach and pool. The breakfast was delicious every morning though could of had more options for children. Id stay again!"

"Amazing hotel! Good variety of breakfast. Pools, happy hours and play area for kids were fantastic. Very family friendly"

"The room was excellent (we stayed in Family Room, Vhari wing) - clearly well thought out and stocked with towels, jandals, everything you need. Beach was beautiful. Water slides were great except they were often closed which other resorts don't do. Staff were lovely and helpful. Pools were way too hot. There was no need to heat them at all in that heat. It was like going into a spa. Also, they sweeten everything. Cocktails way too sweet. But overall, a great stay and would recommend. "

"Just magical"

"Great room! Great amenities! Will definitely book again when we come back! Great find! "

"This property was good. Super clean, staff were nice and it really accommodated to kids. Only down fall was that kids club you had to stay with your kids if they were under 5 and better breakfast options were needed. Also as soon as it hit 10:30AM they clear all the breakfast which I found annoying. "

"Loved it all - did not want to leave - staff were friendly and caring! Great food and pool! "

"The hotel was wonderful. The staff are so friendly and helpful. The food in the restaurant was great. Highly reccommend"