Search Hotels Near Waterworld, Stoke-on-Trent

"Very friendly host, nice room, good location"

"Spotless and very friendly staff "

"Cleanliness, location, parking"

"Clean room and toilet, staff are very responsible. Really enjoyed it"

"Very Nice Rooms, Comfy Stay, Good Staff.."

"I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process"

"Property owners agent (Travelnest) decided to cancel my booking without instruction. This caused a payment issue which ended in the property owner making threatening calls in regards to payment and demanding direct payment. This caused untold stress on my family to secure there stay for the second night stay. On top of this the kitchen did not have all of the necessary utensils needed to be able to prepare food, the downstairs toilet isnt fitted securely to the floor, plaster damaged in several room and the kitchen floor was filthy. The location is very busy with a lot of traffic noise including a lot of emergency vehicles. We wont be back"

"The staff was very helpful and friendly. But the house was unsafe and it was dangerous for fire no fire escape from the room. The room hadn't been readied there was no bed linen and it wasn't ready to go into so we had to wait for a hour. "