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"Does what it says on the tin. A no frills property but equally very comfortable, clean and helpful friendly staff. Despite the room being above a pub I was not disturbed by noise as I went to bed each night. Breakfast very good with a good selection."

"We arrived at about 730pm and were greeted by a very sweet receptionist. Our room was clean and quiet, with an incredibly comfortable king size bed! As it was summer, we were also provided a portable fan in the room, should it become too warm. We had a great dinner at the Feathers Pub and a swift check out in the morning. Highly recommend staying here!"

"Very very warm and no air con . For wheelchair users do phone , staff soon sorted us out but Expedia had failed to pass our accessibility needs on . Breakfast buffet out of this world"

"Cozy and clean room. Very friendly and helpful staff. Housekeeping on request. Near to town center and River Lea. Very convenient. Easy to take train from Ware station to another town."

"I felt like this hotel was in a great location! We are close enough to the tower bridge station where we could take the tube anywhere around town and also walking distance with a window view of Tower Bridge the restaurant downstairs vicinity was amazing and so are the food trucks outside of the hotel. The staff was very friendly and hopeful room service came every day to tidy our room and replenish us with new towels and toilet paper. It is definitely a smaller hotel room and the beds are not...

"Beautiful decorated and great location"

"Great location. Nice bar & restaurant options!"

"Clean room once we got it after dropping bags at 11am arrived back at 4 pm rooms still not ready ! We had transport to catch for O2 for mama Mia party this put the whole group of 11 under pressure not what 1 wanted for my 60th celebrations We had 5 rooms booked and had them at staggered interval last one mine around 5.30 totally unexceptable for a hotel of this status and cost , we didn’t have time to use the pool or anything total disaster Everyone kept saying it’s housekeeping ! This is...

"Clean room, good service, beautiful hotel and a nice location!"

"Lots of stains on carpet. Breakfast if extortionate. 33 quid for a full English! Stayed over 1 night and fire alarm went off 4-5 times until 3am. Staff did not know the cause and ensure it wouldn’t happen again… and It did. However, in the morning reception staff ensured a full refund without ask due to the inconvenience and lack of sleep. Bed was very comfy and mini bar was full with goodies :)"

"The hotel was superb just along way from the nearest tube station which meant the O2 was a good 30 - 40 min trip."

"Very clean throughout, modern and simplistic style, comfy bed. Grateful for the fan in the room and honesty shop in reception for late night snacks. Reception team very friendly."

"Our stay was exceptional in all ways!! Also the area was across from a beautiful park so very walkable and safe!"

"Great staff!"

"Great location, lovely room and super comfy bed. Warm welcome and lovely friendly staff. Would definitely return."

"Very good i like the pool"

"Staff were very lovely and great rooms. Very clean and roomy and great rooftop."