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"I absolutely loved the hotel's location; the room I booked this time allowed me to lie in bed and watch the crowds of people walking on the bridge, such a wonderful experience! However, the cleanliness still leaves room for improvement. Furthermore, the sound of the door closing on the first floor is incredibly loud—every single time—and it is truly agonizing! I recommend avoiding rooms on the first floor!"

"Great location for being in central london and lots of shops and restaurants close by. Hotel room was clean and staff super friendly "

"Great hotel in wonderful location just a short walk from the Tower of London, and the Tower Hill and Bank underground stations. The front desk staff were all delightful and very accommodating. The room was always kept clean and well made up every day (without having to request or beg for housekeeping like in the USA). The room was a decent size and the bathroom large with both a bath and shower. We had a room tucked away in a corner and although the hotel was full over the holiday weekend, we did not hear any noise at all from other guests. My only complaint is that there should be a wall outlet on both sides of the bed because most people keep their phones charging besides them overnight or use them to listen to music to settle down, or need to run a CPAP. Luckily we had a portable extension cord with us so we were able to work around it. Highly recommend this hotel and I’d definitely stay here again when in London. "

"Dodgy room, great location, nice but inexperienced staff, paper thin walls heard couples fighting on floor very late at night. Hand soap in room empty on arrival"

"Nice and clean, good location , friendly staff. Didn’t have breakfast but might next time!"

"Great overnight stay, ideal location for walking to Covent Garden area, and Heathrow transport. Twin room was very comfortable, although the shower/bath layout was a bit awkward due to the ceiling on 6th floor. Will definitely be back! "

"Great location if you want to experience London outside of tourist locales. Staff is warm and welcoming!"

"Clean room good area but room bed was tiny for two people and pillows and duvet were bad to say the least "

"Good"