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"The Mandarin Oriiental is a beautiful charming hotel on the Upper West Side with great atmosphere and a far more welcoming wonderful accommodating staff! The staff was outstanding and the service impeccable. I had a horrendous experience at the hotel I had booked with my mother in Soho that week who lost our reservation and couldn’t care less, even when I showed them it was not cancelled. They were not helpful and we were frantic trying to find accommodations at 1am. My mother had a knee...

"Convenient location "

"You truly made my New York trip unforgettable. The room was stunning, and the view of the Empire State Building was worth every penny. The staff was always just a call away and ready to help. Overall, the experience was a 10/10. 🗽💫"

"Staff were very friendly. Complimentary breakfast was fabulous. Daily housekeeping. I was there for the NY marathon and there was take away breakfast starting at 3am, which I thought was so thoughtful. We will be back on our next visit to Nzy. "

"Hotel was lovely but very expensive and lacked a bar/restaurant which is always nice to have in a hotel. We did not have time to use the spa or gym but that is a nice feature"

"Michael, who was at the front desk could not have been more helpful! Courteous all the way. "

"Location was terrific and room was spacious. Will be back."

"Clean room, friendly and attentive staff and a perfect location."