The rooms were very good, the location of the hotel excellent but the only thing that was not pleasant was the entrance to the hotel because it had a strange smell
Had a family emergency. We had to leave Japan early. The electronic room key did not work. They left the physical key outside due to know one there to do check in. No refund due to Hotel policy. Would have been nice to get a refund for the room. It was in the policy when we booked the room. I recommend looking for a Hotel that has a check in host and better policy on cancelations.
The room was clean and located in a quiet area. It is also conveniently close to a few essential shops. However, the beds were too small and very hard, and we were only given one thin pillow each. There were no spare towels provided during our entire stay. Additionally, the location is quite far from most major attractions, requiring at least two or three train transfers to get anywhere. Lastly, it would be a great improvement if the room provided basic amenities like coffee and sugar.
I stay for few days. Check in was easy there was a online customer service person took pictures of our face and passport. Room has one queen bed and one sofa bed which is kinda pain every day to open and close the sofa bed.
Check out was easy just put the sign outside the door for check out.
Over all room was good with kitchen microwave fridge and small washing machine.
I stayed in 4 different hotels, and this one was the best of all. The space in room and bathroom, clean, furniture kitchen and washer machine, made my stay easier and comfortable, also near access to food store and train.
Hotel molto tranquillo e dotato di ogni comodità. In un quartiere tranquillo ma da cui è comodo muoversi grazie alle due linee di metro facilmente raggiungibili