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"Clean. Good service. People are very nice and courteous. Very close to Ikebukuro Station. Very important that it is an airport limousine bus stop. "

"Perfect stay, excellent in service, cleanliness, location. "

"Excellent property at convenient Akasaka location"

"The Disney shuttle made things so much easier. Very close to Kinshicho station and all the shops and dining options in the area. Quiet at night and safe. Local park and shopping mall nearby. Convenient but not overcrowded. Our second stay here and wouldn't hesitate staying here again. In truth the hotel is dated but it did not bother us. Front desk staff and housekeeping were very lovely and welcoming - attentive to all our needs. Saw many families staying here with young kids. We had all our meals already planned so we did not get to try to in-house dining but will do next time. Limited facilities (i.e. no pool, onsen etc.) but don't let that deter you. Highly recommend Tobu Levant."

"Family of 3 adults. Not a quiet area so if that’s something you want this is not the place. Shopping and dining options all walkable. Don Quijote around the corner, hotel is right across Kabukicho tower. About 7 blocks from JR Shinjuku station, and other train stations around. Hotel rooms are small: booked two double rooms, 2 stayed on one and 1 stayed on other. Hotel accommodated rooms next to each other. For 2 people is ok. Bathroom size is ok comfortable. Shower pressure lovely. They provide shampoo conditioner and liquid soap. Toothpaste and toothbrush. Slippers and pijamas. Beds and pillows on there harder side but comfortable, I slept perfectly. A/c temperature controlled in the room, perfect. Lounge for drinks lovely, we didn’t booked with the lounge included, but you can walk in and order and pay. First time in Tokio and this hotel filled my expectations. Thank you! Staff friendly and helpful. Hotel restaurant good, breakfast plenty some western options, salad bar, desert bar, and local options too. Coffee, juice. Thank you Hotel Gracery Shinjuku. Will stay again and recommend!"

"The hotel is very clean, employees were very helpful and kind, and the room itself was large, sleek and comfortable! "

"Excellent location near train stations and restaurants. Clean premises and helpful staff "

"Good location. Lots of food and shopping around the area. Walkable to train station. Nice view of the Sensoji temple and Tokyo Sky Tree. Nice size room for my family of 5. Welcome drink is nice to relax and enjoy the view."

"Hotel is situated in an office complex which is located above easy access under ground walkways to Shimbashi station. SHIODOME station is located outside of the hotel building."