โรงแรมใกล้พิพิธภัณฑ์ซันเดอร์แลนด์, Newcastle-upon-Tyne

"No available breakfast facilities. Restaurant was full of lethargic American tourists who were supposed to have cleared so other guests could eat. Room aircon did not have ability to cool room. TV remote and interaction with the TV could be politely described as cumbersome. "

"The facility is satisfactory and provides excellent value for money, which is particularly advantageous for swimmers competing at the Sunderland Aquatics Centre."

"Quiet and close to the beach"

"The staff were nice and welcoming and the room we had was nice with a great view of the sea & pier however the bed/mattress was very uncomfortable and the extraction in the bathroom was very noisy. Unfortunately not somewhere we would stay again."

"Check in and breakfast were good. The area is close to great pubs and restaurants and the metro. Unfortunately in the year since we last stayed here, the hotel looks a little rough inside. Carpet looks beat up. There are dings and scuffs all over the walls inside hotel rooms. We had a great time otherwise. "

"In the description it stated self parking included, washer and dryer. There was no parking. We had to park in a structure 10 + minutes away at an additional $10 cost. There was only a washing machine, and the machine was not hooked up to the water. After contacting the owner, they did not know why it was not hooked up, and when asked about the dryer, stated there was no dryer, places do not have dryers. My husband had to look at the washing machine and noticed it was not hooked up to...

"Easy parking! Staff are very kind and friendly. Perfect for staying for a night or two. Defiantly recommend "

"Everything was fine."

"Clean & comforts, but there’s no table which even can’t have a simple breakfast. Have 2 sofa which are no use for us. It’s better to have a table & storage drawer."

"Better than expected - lovely building well maintained. Very clean."

"Friendly staff. Comfortable room. "

"Nice"

"The entrance to check in was not obvious from the outside when we arrived and the hotel is isolated in its location. However, staff were friendly, the room was clean and comfortable and the breakfast was good."

"Fabulous to stay in a castle, food was outstanding. Will definitely be back"

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "