โรงแรมใกล้ซันเดอร์แลนด์ เอ็มไพร์, Newcastle-upon-Tyne

"Nice clean room and modern bathroom. Friendly helpful staff who kept us right."

"staff were really friendly however our room had a foist smell to it when we first arrived which we then discovered mold on the wall "

"Clean, comfortable room - excellent location. Zed is a great host- warm, welcoming and invested in her guests experience. Breakfast good and copious portions. Wouldn't hesitate to go back"

"Beach is amazing right in doorstep great sea views. I have stayed at this hotel more than 10 times this year I love it pool, sauna ,steam and gym free for guests even free parking . Staff are friendly apart from one of the leisure staff see if u can guest which one"

"Firstly the positives for the Roker hotel are as follows the parking is good and free with your stay and the staff are lovely a big shout out to Ian on reception he is a lovely guy but positives out of the way the negatives are many firstly the carpet in the passage way is filthy and needs replacing and the chandelier on the stairs is thick of dust with bulbs missing not a good start then onto the room we stayed in well I would say it is show over substance what I mean by that is that the glitz...

"My two nights were terrible. I was left in freezing cold unable to gain access due to the lock. Owner was not immediately available for support. A guest smoked cigarettes and weeds on both night with windows shut. I returned to a smelly property. As a non smoker this was unacceptable. My clothes and air felt dirty. The same client cooked with windows shut causing the smoke alarm to go off disturbing my peace. Kitchen was used and not immediately cleaned after use by other guest. "

"A lovely flat close to all the amenities and transport hubs in Sunderland. Only a 20min walk to the Stadium of Light if you are going to the football. There is a great curry house just next door and a Wetherspoon across the road for breakfast. "

"I had to booked to stay overnight. When I arrived. I checked in approx 2045. Went to room. Seemed to be dirty room, as edges of carpet not hoovered. mattress exposed appeared tired. Hallway on 2nd floor smelled of weed and urine. The door just next to mines had been kicked off the hinges. Was wide open with damage. I raised issue with Khizai, I checked out and didn't stay as didn't feel safe. As seems to be shady individuals dealing drugs at the premises. I have messaged for resolution but no...

"Property clean and convenient to Seaham. Two short flights of stairs to rooms with 3 sets of doors to go through. No lift and no help to get luggage to room. Registration at bar and staff was busy with patrons so check in and out took time. Parking on site. Security good. "

"I booked for 4 nights,stayed for the first then left,i think that says it all,the room stank of weed.when i got home i had to wash ALL of my clothes,including the ones i hadn't worn that where hanging in the wardrobe...dreadful experience "

"Room and bathroom was very clean. We arrived very late so the access codes were messaged to us following a call. Very thoughtful "

"Better than expected - lovely building well maintained. Very clean."

"Large car park. Rooms was spotlessly clean. Comfy bed. Great value for money."

"Absolutely amazing time we had for Valentine’s Day "

"Didnt have breakfast ,or meals but they looked very good ,room service very good ,staff friendly "

"Really didn't enjoy our stay. The room was dirty especially around the windows and in poor state of repair with multiple chips in the basin. We had to climb a very old spiral staircase to get to the room which would be an issue for anyone with mobility issues. Finally we were given a choice of breakfast either at 7.15 am or 10.15 and nothing was available in between."