โรงแรมใกล้มหาวิทยาลัยซันเดอร์แลนด์, Newcastle-upon-Tyne

"No available breakfast facilities. Restaurant was full of lethargic American tourists who were supposed to have cleared so other guests could eat. Room aircon did not have ability to cool room. TV remote and interaction with the TV could be politely described as cumbersome. "

"A couple of nights stay in April. We came up from London and arrived a couple of hours early, hoping to either check in early or at the very least that our bags could be held at reception, as you can in some hotels but not here. You can register your car for the car park, and the use of the bar & restaurant. Once checked into our standard room without a sea view, be prepared for a long walk and a few stairs to your room, but once in the room it is clean and well presented. Breakfast on the...

"Spend Easter weekend there and place meet my expectations.Very close to beach,superstore 5 minutes away from property.Check in and out very quickly and smooth."

"Better than expected - lovely building well maintained. Very clean."

"Friendly staff. Comfortable room. "

"Beautiful hotel rooms are well kept and in excellent condition. The food in the bowes incline is the best around I could have stayed at a relatives house but wanted to eat and have a drink here - delicious!"

"Staff were helpful and polite. The room was clean, with an excellent view. But the bed was not very comfortable, and the heating was not brilliant. The fixtures and fittings were worn and dated. Breakfast was ok, but could do with a decent coffee machine as you would find in similar setups. So in short, a potentially lovely place that just needs investment to upgrade it."

"Excellent, fresh breakfast. Very good selection of drinks at the bar. Spectacular building and grounds."

"Room was clean and staff friendly. TV only had 2 channels that worked and when you flush the toilet the bedroom walls shook as if something was going to errupt from within. Breakfast was a disapointment and not worth. It was meant to serve until 10:30 but at 9am it was like locusts had attacked. Whilst hot food did eventually get restocked the pastries etc didnt. "

"A friendly check in. Everything the hotel offers seems to have been given thought. Standards generally high and everything most people would need was available. "

"From a warm greeting from the staff at check in to a delicious breakfast just before check out a perfect stay. Good luck to all the staff doing the coast to coast cycle ride, shows great character and team spirit. Will definitely stay again"

"Staff were so friendly and welcoming. Room was very clean and comfortable. The kitchenette was very well equipped with everything you’d need for a short or longer stay. Plenty of secure parking and fabulous breakfast. Would highly recommend this hotel. "

"Its ok for a stop over"

"The thermostat to the radiators didn’t work so we couldn’t turn the temperature down and were therefore uncomfortably hot and got limited sleep. The mattress added to the lack of sleep as it was very uncomfortable. The door to our room you could close from the inside with a hard shove but you couldn’t close from the outside so we couldn’t leave anything valuable in the room. The bathroom shelf was sitting at a jaunty angle and therefore we couldn’t put anything on it. The shower was more...

"Do not stay here, it needs demolishing. If you are desperate for somewhere to sleep consider getting a sleeping bag and sleeping on the streets! It was a walk in, walk out and find another hotel scenario!"

"From checking in to checking out we had no issues staff were friendly and happy to help"