8/10 ดี
Michael
เดินทางกับครอบครัว
28 ม.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
Room and hotel were clean and nicely appointed. The street/garage entrance to a sterile vestibule with nothing but elevators up to the main decorated lobby on the 4th floor was a bit of an odd set-up but the valet team and check-in staff were super-friendly. Great New Year's Eve party and views of the fireworks from the rooftop.
I do wish there was more clarity about what "breakfast included" entails when part of your booking. We were told upon check-in that anything on the limited breakfast menu (up to $20) and a regular drip coffee were included (lattes/espressos and specialty coffees were extra). For the first 3 mornings, the cafe staff were all very friendly and provided the breakfast as described. On the 4th and final morning, a pretty unfriendly woman behind the cafe counter argued that black drip coffee was NOT included and I would need to pay for it. When I explained that was contrary to what I was told at check-in and what had been provided the previous 3 mornings, she did eventually relent but was still quite argumentative and abrasive about it saying that everyone else was wrong. After ordering, I walked across the lobby to talk to the front desk staff about the interaction and while they were very friendly and apologetic for her behavior, they also admitted that they weren't even 100% clear on what the full "breakfast included" rules were. In the end, not a huge deal but just kind of left a bad taste on the final morning after an otherwise pretty good stay.
Michael
เข้าพัก 4 คืน, ธันวาคม 2025
