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"Very good overall. . Like a lot of hotels, the food is good but overpriced. The location and view of the river from some rooms is fabulous. Staff are friendly and try their best for you. Unfortunately I booked last minute in order to get a peaceful night’s sleep and the fire alarm woke the whole hotel at 3am. Great that it worked, but there was no fire! Water had leaked into the sensors somehow (the weather was windy and wet that night) so after we all trooped out of our rooms in pyjamas and...

"Breakfast was fresh and good."

"The hotel was very convenient to the airport. Upgraded for early check in and a junior suite. The room was very nice. Comfortable and clean. The in room amenities were a nice touch. Had club access to enjoy the breakfast, it was delicious with lots of options. Highly recommended. Staff were all very nice. "

"Perfect for a good sleep before a flight at Heathrow easy overnight stay thank you "

"Great stay "

"Reception staff were very helpful and provided clear guidance for the various public transport options. Breakfast was better than expected. Room was very quiet and just what we needed after a long day of travel."

"Breakfast is included, great, but need improvement. "

"Excellent breakfast including gluten free items. Convenient to bus and airport transportation"

"Excellent all round "

"This was a lovely hotel and we had a great stay. We received a very warm welcome on arrival and also a welcome gift which was very well received. The room was great, a good size, clean and well maintained. The grounds were gorgeous. The Manor House is beautiful. The golf course was good and well maintained. The food was good, we had a nice breakfast and paid for lunch in the bar. The hotel has multiple games including table tennis, table football, pool and arcade games, space invaders,...

"Not very clean, cleaners definitely need to clean rooms properly "

"Love there spa but hrs of opening terrible needs to stay open at least 10"

"All fine"

"Clean today just dated in places "

"First time I've stayed since it was taken over and revamped, personally, I preferred the older-style rooms. The location by the Thames is still a huge bonus. There is only one lift, which is quite small, a problem for disabled guests."

"Great great great hotel. Right in the center of town. Quick walk from the train station. Had everything you could possibly want. Highly recommend"