Search Hotels Near Smoky Mountain Knife Works, Sevierville

"I’d give the hotel 3.5/5 stars. Pros: cost and location, staff friendly and housekeeping was great. Water pressure in shower/tib was great. They have laundry vending machines if u need to wash/dry. Cons: my extra door swing safety lock did not work. As a woman alone traveling that is not good. Maintenance should check things regularly to ensure safety. The balcony rooms produce a lot of light at night because the balcony lights stay on. Curtains can only do so much. I wear a sleep mask so it was not an issue but could be for some. Also some of the balcony rooms like mine were close to the main road so it was a little louder. Balcony chairs were so uncomfortable. Beds were not comfortable. Too hard. I never used the pillows used my own. Breakfast never looked exciting so I can’t comment on the taste. I did get mini bagels and cream cheese and apple juice which were good."

"The evening front desk person treated us like family. "

"The resort was great!"

"I used to always stay at Country Inn And Suites but I have been disappointed with the last few stats. Properties have been run down."

"The rooms were clean but it is an older hotel. Breakfast was okay"

"Excellent hotel and good staff "

"Water park was closed and was put in the hotel across the street from the main building with everything in it."

"One of the worst hotel stays I've ever had. Walls had holes, and the holes that had been filled in were not painted. Food from a previous guest was left in the refrigerator and I have no idea for how long. Opened the refrigerator door and it caused me to gag. No coffee maker. Manager had to track one down for us. No microwave. If you wanted to heat something up, you had to get dressed and go to the lobby. Sheets seemed clean, but the blanket had make-up stains on it. Requested maid service and never got it. They didn't even collect the trash. Had an indoor pool. It seemed to be in disrepair and was closed. No mention of it when I checked in. Had a room for handicapped and you had to use an alternate hallway for a RAMP to get to the FIRST floor room. When I opened the door to that hallway, it was dark and it reeked. The smell was a cross between sex and microwave popcorn. They say they had a continental breakfast but there was no way i would trust it. Couldn't get a signal on the TV the first night there. Talked to the manager on duty and all he said was he would tell the manager tomorrow. No talk of a discount or another room. If this is a "Best" Western, I'd hate to see the worst! "

"This is the best kept secret place to stay as far as being an inexpensive place to stay. Ms. GRACE is a wonderful hostess. She will make sure everything is perfect for you. There is a pool. Its conveniently located before coming into town & heavy traffic. "