Search Hotels Near Soaky Mountain Waterpark, Sevierville

"We hosted an event here and was treated very unprofessionally. The check in process , the event Staff , and the overall experience was the worst I have ever experienced in 28 years. So far as to say the property manager YELLED at me in front of my staff , we had to argue and fight for the event space we had contracted , and the customer service with myself and staff as well as the nearly 100 rooms we sold was unacceptable! DO NOT GO HERE ! "

"Room was clean. We just got a cheap room for 1 night. It worked for what we needed. The bed was super uncomfortable and the pillow was so thin. Walls are thin, ypu can hear through them. The peephole on our back door was missing and had a paper towel shoved in the hole to cover it. There was a back door where you could walk out and see a river and some ducks. "

"Fine"

"Middle of the road"

"The place could use a facelift to make the facility look brighter"

"Breakfast was disappointing have had way better at less expensive hotels! Room was paid for but they added $50 up front charge per night cash/hold for any room charges or damage that you might accrue even if you don’t charge to room!!! That was a surprise we were not prepared for!! Just be aware Was an ok place if we had kids to enjoy pool but other than that I will be staying at a different place next visit"

"The room looked kinda clean, I wish I had a UV light to check, showers pressure was so hard it could take your skin off, I like good pressure but not with a nozzle of streams spread out on a calcified shower head. The staff upon arrival was an acquired taste as she was more concerned about being on her phone then being polite and checking me in or even just talking to me. Same with the one I checked out with on the way out. Breakfast was not good, I have no intention to ever stay there again, I would rather stay at a Super 8 or Red roof inn."

"There was a huge dead bug on the windowsill. Room was very outdated. The shower leaked so you had to listen to dripping water all night. There is a restaurant beside it and the parking lot was right behind the room. At 2 am they had someone in a big truck making a delivery. The truck was extremely loud. Trash in the parking lot was overflowing. Great price but probably will not stay there again."

"Clean room, friendly staff, family friendly, amazing pool areas."