"Le séjour a été très confortable. L’hôtel est très propre. Le personnel est très agréable. Le petit déjeuner est très bon. La situation géographique de l’hôtel est top proche du métro et QUARTIER très agréable avec des commerces à proximité."
"We liked everything about this Holiday Inn, there is nothing that we didn't like. The staff were very friendly and welcoming and we particularly liked the fact that you can book an Uber in the hotel lobby area and it was there in less than 15 minutes. Our room was spotlessly clean and the beds very comfortable. We were attending the All Points East festival at Victoria Park and the hotel is quite a few miles away from the park but the Ubers are fantastic, so it wasn't a big deal to get across...
"We had to make more than 3 calls and spent 1h on the phone just to get someone to speak to us and only later to give us the key to apartment. We than waited another 10min for the landlord to turn up.
Beds in apartment were below standard and with horrible, bad quality mattresses. The daily rate charged was quite expensive given the poor quality of beds and matresses. That is not quality, but unacceptable state of affairs.
This was also sold as THAMES VIEW APARTMENT, yet even though apartment...
"We did not end up staying at our original booked property, as the day before our arrival the host informed us of an upgrade to another property. The new property was beyond our expectations. Closer to LCY (8 minutes drive), grocery, shops, restaurant and public transport (within 5 minute walk). The host arrived early, was friendly and will informed about the area and getting around and places to visit, he also answered all our questions. The new property and everything as the original plus added...
"The host of this property ignored all messages in the week building up to the stay, requesting check in information!
On the day of check in, i called the contact number, it rang and i left a VM, after that they turned the phone off all day!!
I was left stranded in London without accomodation.
Thankfully Expedia found me alternate accomodation, but it ruined my travel plans due to the stess caused!!
AVOID AT ALL COSTS!"
"I enjoyed staying at the Sunborn but it would of been nice if the staff took a bit of time explaining what is at the hotel (didn’t discovered the roof top view/could each) until I explored - would recommend the experience again - thank you "
