"Enjoyed our stay @KVL. Orsarin was really helpful. He helped with ideas in ensuring that our trip from Phnom Penh to Siem Reap was smooth and helped make our time in Cambodia memorable."
"The hotel seem to have an attitude that puts the guests in a strange subservient position. Not allowed to use the lift from the ground floor, have to use the quite dangerous stairs to the first floor lobby and then allowed to use the lift. When challenged on this they said it was for security despite there being a security man at the ground floor lift entrance 24/7. When I tried to discuss this further (calmly and quietly) I was totally ignored and the reception staff turned away and stopped...
"We absolutely loved this hotel! The staff were all very friendly especially the pool and restaurant/ staff. The hotel is gorgous and always smelt amazing and was spotlessly clean. We loved the finish of the hotel and the artwork on display. The pool is fantastic and what a view? We spent all our free time there. We had some khmer friends to visit and they enjoyed a coffee at the bar and the view too? But also the turtles and fish in the pool outside the front door. We totally recommend this...
