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"Very nice staff"

"Our stay at Emotions Hodelpa Puerto Plata was overall good, and the hotel has the potential to offer a wonderful vacation experience. We were there for a week. The food was really good although there was not a lot of variety. However, several aspects of our stay were disappointing, especially considering that we were celebrating our honeymoon. We expected a little extra attention and care for such a special occasion. Before our arrival, we had communicated a few requests related to our...

"Everybody was pretty nice. The food is the same every day. That’s what bothers me mostly"

"Hotel was cleaned. But there was not hot water."

"The room was very clean. The breakfast was amazing and parking was available at all times"

"We really wanted to like this hotel. Before we even got here, I called with short notice to he fair to arrange transportation, the first person told us it had to be done 3 days earlier and the other one 1 week earlier. Is not stated anywhere. They gave me a taxi driver phone number and he was great! We got to our room and it was nice, the door a little hard to open and the balcony sliding door it was hard to open too and made a really loud noise. After a day the door wouldn’t open anymore and...

"Place was very nice and ALL the staff were fantastic and very communicative. Beach is in walking distance and they also do have golf carts to bring you around free of charge. I would absolutely return again."

"A nice hotel, very clean. Very friendly staff. Big rooms, high ceiling, A/C. Overall, this place deserves 5 stars but the restaurant, really drags this hotel down. Extremly long wait to receive our meals, cold. 45 minutes to 1 hour to wait for breakfast. Also, internet did not reach all the bed rooms which was annoying. Not major but still something to mention. Besides that, everything this hotels brings up is great"

"Los dueños, son súper amables y atentos se los recomiendo quedan los lugares súper cerca y aunque es pequeño la verdad súper bien"

"Super clean Helpful Very good Wish breakfast - at least continental- was included Great location. quite noisy at night"

"Very clean. Comfortable. Close to the beach. There are cafes and restaurants on the beach to suit every taste and budget. Great pool."

"Saw one big croch roaming around...had to dirty one of my house slippers..."

"I, LIKE EVERITHING NICE AND QUIET VERY GOOD STAFF AND HOST IS EXCELLENT I, DINT LIKE THE PARKING PROCESS SOMETIMES WAS VERY DIFICULT TO PARK NEAR THE PLACE ALSO THAT WE DONT HAVE RESTAURANTS AVAILABLE TO USE FOR US EVEN WE PAY AOUT OF OUR POCKETS BUT SO FAR WAS WONDERFULL LOVE THE BALCONY AND SHOPPING NEARBY WAS GREAT"