2/10 แย่มาก
Manuel
28 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I had an extremely disturbing experience at this hotel.
I was assaulted inside the hotel, in view of the security guard, who did nothing to intervene. When I told him I was calling the police and asked him to speak with them, he instead told the police not to come, claiming it was “nothing.” This was done without my consent.
What made it worse is that the security guard assumed I did not understand Spanish. I did and when I confronted him about dismissing the incident, he told me I was “disturbing his peace.” Throughout my stay, he appeared to be sleeping on duty instead of providing security.
In addition to this, the hotel had poor conditions, including mosquito infestation, leaving me bitten all over.
This hotel failed in its most basic responsibility: guest safety. The behavior of the security staff was negligent, unprofessional, and dangerous. I do not feel this hotel takes guest security seriously, and I strongly caution others.
Manuel
เข้าพัก 3 คืน, มกราคม 2026
