โรงแรมและที่พักในPuerto Plata

"Bueno"

"A nice hotel, very clean. Very friendly staff. Big rooms, high ceiling, A/C. Overall, this place deserves 5 stars but the restaurant, really drags this hotel down. Extremly long wait to receive our meals, cold. 45 minutes to 1 hour to wait for breakfast. Also, internet did not reach all the bed rooms which was annoying. Not major but still something to mention. Besides that, everything this hotels brings up is great"

"Very nice staff"

"Destacar la atención de jhoangel el mejor de la recepción del hotel muy servicial siempre pendiente de todo, cualquier consulta te la responde rápido muchas gracias por la atención"

"Great buffet! Love the desserts!. They have good activities through out the day starting at 10:00 am. At night great music. We had one night DJ second night live music."

"The hotel is very nasty, people treat you bad, and they sell something that they won’t provide to make you take a membership in order to be comfortable with the bare minimum, the food it’s terrible and don’t represent Dominican culture. Juices are not natural and they open the door to us, before the time of checkout"

"We had a wonderful stay! The host and his companion were absolutely amazing, very welcoming, and attentive to our needs. They took us to Costambar, where we had a fantastic time and truly enjoyed the experience. The chef was also excellent, and breakfast was delicious. Everyone went above and beyond to make sure we were comfortable and well taken care of. We really appreciated the hospitality and would definitely recommend staying here. We would love to come back again!"

"The room was very clean. The breakfast was amazing and parking was available at all times"

"Everything was amazing!! The staff were exceptional!!! Definitely will be coming back!!!"

"Hotel was cleaned. But there was not hot water."

"The staff is great and very friendly. However, the property needs a little maintenance. Very peaceful and you can relax if that's what you want. Food is okey. People go to resort to eat and drink and spend time with my family. I ate when I was hungry wherever they had and it was delicious. In my opinion, you get what you pay for. If I could, I would come back."

"Very clean. Comfortable. Close to the beach. There are cafes and restaurants on the beach to suit every taste and budget. Great pool."

"The Staff were rude and disrespectful. We tried to explain the situation amicably but they did not try to compromise or make us their customer feel welcome. We booked a 1000 sq ft room with 2 available beds shown in pictures but instead were given a room less than half the size. Obviously we weren’t happy but instead of trying to solve they escalated the situation by telling us they could not do anything to accommodate the reservation seeing as though the room they gave us only had one bed. Also...

"I like the young girl receptionist with blonde hair. She is very professional and kind"

"Place was very nice and ALL the staff were fantastic and very communicative. Beach is in walking distance and they also do have golf carts to bring you around free of charge. I would absolutely return again."