Search Hotels Near Port of San Juan, San Juan

"No elevator and you are expected to carry up your own luggage. 3 or 4 floors Some of the front desk staff were rude and didn’t really want to help you. We asked about reserving a cab the night prior to leaving the next morning at 4:00 departure time. We were told someone would be available at 4 am to order cab for us. We found a sign stating staff was on a break and returning soon. They never did. Had to order an Uber. Left 30 min. late! Party on the street night before, so loud we couldn’t sleep. Would not recommend this Hotel!!! "

"Location was excellent. We paid a hefty price for the balcony room and it was disappointing, reason being is that the room had no coffee machine, no closet, 2 towels in the bathroom and the checkin time was 4pm and the departing time was 11am. On Sunday evening, the noise outside was extremely loud it was terrible and due to having balcony shutters it only made it worse. My recommendation is to find a place further away from Armas that will be quieter and much much cheaper...i could have stayed at a Hilton much cheaper with amenities such as a pool, patio and a coffee machine...bad move on my part..."

"The property was poorly maintained the worst experience, not clean, pool was not open, no blankets, no towels no soap, no remote control for the air condition etc. The doors for the room did not lock properly and the windows did not closed or locked correctly. This hotel should not be allowed to be open to the public."

"The view was incredible and location too."

"Hotel was very clean in a great location in Old San Juan and the price was lower than other nearby properties. Road noise overnight was very loud. Shower was a little bit of a challenge being tucked into a corner and the rain shower head being closer to the glass than the center of the shower, but we made it work. "

"Room "

"When we checked into the room there was water all over the floor from a leaky air conditioner. The bathe towel in the room was dry rotted. Would not recommend. The hotel requires repair. "

"Clean room great air conditioning very friendly staff"

"It was a really nice room, but the bed frame was broken in the middle. So the whole beg sagged down in the middle. I didn't notice until bed time, it was to late by then. Very uncomfortable. "