โรงแรมใกล้อาคาร El Arsenal, ซานฮวน

"We arrived at 11:30 am from a cruise. I requested early check in when I booked the room. It didn't matter, we had to wait until 4 p.m. to get our room. The room was very nice. Went to take a shower at 8:30 p.m. and the water was lukewarm. My cousin took a shower the following morning at 5 a.m. and the water was lukewarm. I requested a taxi for the airport the next morning at 5:30. The taxi was late."

"Convenient to Old San Juan"

"Elevator did not work one day. Had to walk the stairs to the third floor. Our TV was not working right. Had to have maintenance come in on the second day to reboot. Battery in room safe failed. Front desk came to fix it when asked. Maid was very friendly and helpful to mop up rain water coming in to the room. We had rain every day so all the common area were unusable ( all open air)"

"Everything was amazing!!!!"

"Espacio muy limpio y acogedor. Buen servicio."

"Clean, and very pretty. No elevator, paper thin walls, shower had broken handle, low water pressure and ran out of hot water in less the five min. Staff almost felt bothered when you asked a question. Good bed and tons of shops around but wouldn’t stay again"

"I had a wonderful stay! Everything was great from start to finish, and I couldn’t have asked for a better experience. I would definitely recommend this hotel and would happily stay here again!"

"No tea/coffee, shower was luke warm, TV volume was barely audible, texted the property manager about wi-fi, Crystal the property manager did not respond, The worst part was the outside noise during my 2 night stay- unbearable, so hardly slept, there were no curtains/drapes in my room. It was a terrible stay. All in all, a terrible stay for over $440 that I paid. I definitely would not never stay here again."

"We only had one night but wished we’d had longer, just to stay in our quiet room, read, drink coffee, and unwind. The minimalist colonial decor was very relaxing and romantic, we’ll stay again if we come back."

"We loved our stay! The place is very spacious, super clean, and perfectly located in Old San Juan. It was perfect for our family of five. We truly recommend this place!"

"Hotel bien situado, esto y el personal son la cara positiva. La negativa es la habitación; incomoda, cama hundida, mal iluminada, etcétera. Llamarla Deluxe es un eufemismo de mal gusto."