Palmaïa-The House of AïA: All Inclusive Wellness Resort

A covered outdoor seating area with wicker furniture, a sofa, and hanging lights, overlooking a beach with palm trees and the ocean. - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)

A beach with a pool, a wooden structure, and lush greenery. - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)

An arched entrance labeled "Atlantis" with a stone pathway leading to a wooden bench and a table with a decorative bowl. - Palmaïa-The House of AïA: All Inclusive Wellness Resort (Playa del Carmen)

Luxury

VIP Access

9.8

Exceptional

Eco-luxury escape in tropical paradise

Surrounded by lush jungle and pristine beaches, this serene retreat offers a modern, rustic, and eco-friendly design. Indulge in gourmet plant-based cuisine, luxurious spa treatments, and daily wellness rituals, all while enjoying spacious oceanfront rooms and tranquil cabanas.

Popular amenities

Parking included
Free Wi-Fi

฿34,563 total

includes taxes & fees

6 Aug - 7 Aug

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Experience top-rated quality and exceptional service
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Room options

Check availability for these dates

Tonight

Jul 23 - Jul 24

Tomorrow

Jul 24 - Jul 25

All rooms

2 beds

1 bed

Showing 18 of 18 rooms

A hotel room with two beds, a ceiling fan, a large green patterned wall, a balcony with outdoor seating, and a view of greenery.

Queen Suite

Exceptional

Garden view
50 sq m
1 bedroom
Sleeps 3
2 Queen Beds
Free Wi-Fi

A hotel room with a bed, bedside tables, a bench, a small table, and a balcony with chairs.

Family King Suite

Exceptional

Garden view
50 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Large Single Bunk Bed
Free Wi-Fi

Family Master Suite

Garden view
66 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bunk Bed
Free Wi-Fi

King Suite

Exceptional

Garden view
50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A modern bedroom with a large bed, a wooden ceiling, and a view of the sea.

Family King Suite Ocean View

Sea view
50 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Large Single Bunk Bed
Free Wi-Fi

A hotel room with a bed, a desk, a chair, and a view of the sea.

King Suite Ocean View

Exceptional

Sea view
50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A modern hotel room with a large bathtub, a balcony with a view of the sea, and a wooden floor.

King Suite with Bathtub Ocean view

Exceptional

Sea view
50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

A hotel room with two beds, a wooden ceiling, a patterned headboard, a ceiling fan, and a small table.

Queen Suite Ocean View

Exceptional

Sea view
50 sq m
1 bedroom
Sleeps 3
2 Queen Beds
Free Wi-Fi

Family Master Suite Ocean View

Exceptional

Sea view
66 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bunk Bed
Free Wi-Fi

Premium bedding, free minibar, in-room safe, blackout curtains

Swim Out King Suite with Bathtub

Exceptional

50 sq m
1 bedroom
Sleeps 2
1 King Bed
Free Wi-Fi

Meditation Suite

Garden view
66 sq m
2 bedrooms
Sleeps 2
1 King Bed
Free Wi-Fi

Meditation Suite Ocean View

Sea view
66 sq m
2 bedrooms
Sleeps 2
1 King Bed
Free Wi-Fi

Swim Out Meditation Suite

66 sq m
2 bedrooms
Sleeps 2
1 King Bed
Free Wi-Fi

Swim Out Family Master Suite

66 sq m
2 bedrooms
Sleeps 4
1 King Bed and 1 Single Bunk Bed
Free Wi-Fi

Swim Out Queen Suite

50 sq m
1 bedroom
Sleeps 3
2 Queen Beds
Free Wi-Fi

Room

Sleeps 1
Free Wi-Fi

King Suite Ocean View 1 adult

50 sq m
Sleeps 1
1 King Bed
Free Wi-Fi

King Suite Ocean View 2 adults

50 sq m
Sleeps 2
1 King Bed
Free Wi-Fi

About the area

Located in Playacar, a neighbourhood in Playa del Carmen, Palmaïa-The House of AïA: All Inclusive Wellness Resort is near theme parks and on the beach. Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Quinta Avenida. Travelling with kids? Don't miss Xaman Ha Aviary. Visit our Playa del Carmen travel guide

View more Resorts in Playa del Carmen

Paseo Xaman Ha, Lt.1, Playacar, Playa del Carmen, QROO, 77710

What's nearby

Playacar Beach
1 min walk - 0.1 km
Quinta Avenida
13 min drive - 7.8 km
Piste Cyclable sur Paseo Xaman-Ha
19 min walk - 1.6 km
Mahi Golf Course
6 min drive - 2.2 km
Playacar Golf Club
9 min drive - 3.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
57 min drive

Restaurants

Viva Wyndham Maya
5 min drive
rosa roja
18 min walk
Turquesa
5 min drive
Cupcake Cafe
9 min walk
Blue Moon Beach Bar Sandos Select Club
7 min walk

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Luxury all-inclusive property near Xaman Ha Aviary
Located close to Piste Cyclable sur Paseo Xaman-Ha and Playa del Carmen Maritime Terminal, Palmaïa-The House of AïA: All Inclusive Wellness Resort provides 2 swim-up bars, a beach bar and a terrace. With a beachfront location, beachfront dining and free beach cabanas, this property is the perfect place to soak up some sun. Treat yourself to hydrotherapy, a deep-tissue massage or a body scrub at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, dinner and Mediterranean cuisine. Yoga classes are offered at the health club; other things to do include beach yoga. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and a coffee shop/cafe.
Other perks include:
- 6 outdoor pools and a children's pool, along with 2 swim-up bars, free cabanas and sunloungers
- Free self-parking
- Free bike hire, a free beach club on-site and supervised childcare (surcharge)
- Outdoor furniture, a porter/bellboy and a front desk safe
- Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 234 rooms offer comforts, such as 24-hour room service and free international calls, as well as thoughtful touches, such as premium bedding and pillow menus.
Other conveniences in all rooms include:
- Baby baths, art supplies and childcare services
- Designer toiletries and hairdryers
- 50-inch Smart TVs with digital channels
- Furnished balconies or patios, wardrobes/cupboards and separate sitting areas

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

- All à la carte meals, snacks and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Yoga

Entertainment

- On-site entertainment and activities
- On-site live performances

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.
The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free self parking on site
Limited on-site self parking

Food and drink

2 swim-up bars
3 bars/lounges
4 restaurants
A beach bar
A coffee shop/cafe
Snack bar/deli

Restaurants on site

Eolo Beach Club
LEK
MAR DE OLIVO
SU CASA
UME

Things to do

24-hour gym
6 outdoor pools
Beach yoga
Children's pool
Designer stores
Free beach club
Free bicycle rentals
Free children's club
Full-service spa
Paddleboard

Family friendly

6 outdoor pools
Art supplies
Baby bath
Children's pool
Free children's club
In-room babysitting
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
On the beach
On the waterfront
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

5 treatment rooms
Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Smooth flooring in room
Wheelchair accessible (may have limitations)

More

4 floors
7 buildings
At least 80% organic food
Banquet hall
Built in 2019
Locally sourced food prioritised
Locally-owned and organised tours and activities
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Pillow menu
Premium bedding

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Towels provided

Entertainment

50-inch smart TV with digital channels

Food and drink

24-hour room service
Electric kettle
Espresso maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Cleaning products are eco-friendly
Eco-friendly toiletries
Free international calls
Free local calls
Iron/ironing board
Laptop-compatible safe
Phone
Separate sitting area
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Children under 10 years old are not permitted.

This property serves mostly plant-based meals.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children under 10 years old are not permitted.

We should mention

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Only registered guests are allowed in the guestrooms

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palmaïa-The House of AïA: All Inclusive Wellness Resort have a pool?

Yes, this property has 6 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

As of 23 Jul 2026, prices found for a 1-night stay for 2 adults at Palmaïa-The House of AïA: All Inclusive Wellness Resort on 6 Aug 2026 start from ฿28,377, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmaïa-The House of AïA: All Inclusive Wellness Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Self-parking is free at this property.

What time is check-in at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Palmaïa-The House of AïA: All Inclusive Wellness Resort?

Yes, the property is all-inclusive. All food and drinks are included, and activities include yoga classes.

Where is Palmaïa-The House of AïA: All Inclusive Wellness Resort located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Piste Cyclable sur Paseo Xaman-Ha, Xaman Ha Aviary and Playa del Carmen Maritime Terminal. Quinta Avenida is 2.3 mi (3.7 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Palmaïa-The House of AïA: All Inclusive Wellness Resort Reviews

9.8

Exceptional

10

Cleanliness

10

Location

9.8

Staff & service

10

Property conditions & facilities

Verified

10/10 Excellent

Nisha

24 Jun 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.

Stayed 10 nights in Mar 2026

Verified

10/10 Excellent

Richard

7 Jul 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything about this place is excellent. The staff are great, service is spot on. Beautiful property. Vegan forward but they are accommodating of all food choices. Loved our pool front room. Great activities - yoga, and sound baths. Above and beyond all inclusive…Premium tequilas and chill vibes. Daily brunch on the beach, one of a kind.

Stayed 5 nights in Jul 2026

Verified

10/10 Excellent

Tatyana

21 Jun 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you’re looking to escape the city and truly relax, this is the perfect place. The property is beautiful, peaceful, and surrounded by nature. Although it’s an all-inclusive vegan resort, but we are not vegan , so we also enjoyed the fish and steak—they were delicious! The drinks were exceptional, and the staff was amazing—friendly, helpful, and always welcoming. We had a wonderful stay and highly recommend it to anyone looking for a relaxing getaway. Special Thanks to Kasandra and Oscar . They made our stay exceptional, they very attentive and caring.

Stayed 6 nights in Jun 2026

Verified

6/10 Okay

Jessica

19 Jul 2026

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

The food options have decreased since we went 4 years ago. There are only 3 restaurants, so you end up eating at the same one multiple nights. That would be fine if the menu had more options, but each one only has 3 or 4 options on the main selection. The room service menu is also very small and sad, and the food we tried on that was not edible. Property is beautiful and peaceful, work out room is really nice. We come here for the small resort size and quiet, and Palmai delivers on that. They maintain the property really well and deserve recognition for that. Overall we won’t come back until the menu options change or increase.

Stayed 6 nights in Jul 2026

Verified

10/10 Excellent

Gabriela

10 Jun 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional customer service, with creative and delicious vegan food There are fish, beef, shrimp and chicken options which can be substituted The meditation, sound immersion, movement and art classes are very good and helped us unplug from work and stress. This is our second visit and …. Likely will return again.

This is more than just a resort, this is a spiritual experience in a luxurious, beautiful setting

Gorgeous all inclusive resort with delicious, healthy, vegan food. Excellent service and friendly staff. Beautiful location and amenities. Interesting classes.

Stayed 1 night in Oct 2025

Verified

10/10 Excellent

Palak

15 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful stay with beautiful staff!

Stayed 5 nights in Feb 2025

Verified

10/10 Excellent

Dean

20 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place for a relaxing vacation. The ocean views and beach were amazing.

Stayed 10 nights in Jan 2025

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Palmaïa-The House of AïA: All Inclusive Wellness Resort

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Photo gallery for Palmaïa-The House of AïA: All Inclusive Wellness Resort

Exceptional

Eco-luxury escape in tropical paradise

Popular amenities

See the benefits you'll enjoy with VIP Access

Get more when you're a member

Room options

Check availability for these dates

View all photos for Queen Suite

Queen Suite

View all photos for Family King Suite

Family King Suite

View all photos for Family Master Suite

Family Master Suite

View all photos for King Suite

King Suite

View all photos for Family King Suite Ocean View

Family King Suite Ocean View

View all photos for King Suite Ocean View

King Suite Ocean View

View all photos for King Suite with Bathtub Ocean view

King Suite with Bathtub Ocean view

View all photos for Queen Suite Ocean View

Queen Suite Ocean View

View all photos for Family Master Suite Ocean View

Family Master Suite Ocean View

View all photos for Swim Out King Suite with Bathtub

Swim Out King Suite with Bathtub

View all photos for Meditation Suite

Meditation Suite

View all photos for Meditation Suite Ocean View

Meditation Suite Ocean View

View all photos for Swim Out Meditation Suite

Swim Out Meditation Suite

View all photos for Swim Out Family Master Suite

Swim Out Family Master Suite

View all photos for Swim Out Queen Suite

Swim Out Queen Suite

Room

View all photos for King Suite Ocean View 1 adult

King Suite Ocean View 1 adult

View all photos for King Suite Ocean View 2 adults

King Suite Ocean View 2 adults

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About the area

What's nearby

Getting around

Restaurants

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Awards and affiliations

Similar properties

Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment