Grand Sunset Princess - All Inclusive

Travelers enjoy pristine beaches and diverse dining options at this all-inclusive resort, where relaxation meets culinary adventure

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Where to?

Dates

January 2026

21

February 2026

On the beach, white sand, free beach shuttle, free beach cabanas - Grand Sunset Princess - All Inclusive (Playa del Carmen)

Exterior - Grand Sunset Princess - All Inclusive (Playa del Carmen)

Outdoor wedding area - Grand Sunset Princess - All Inclusive (Playa del Carmen)

Suite with Bathtub and Outdoor Shower | Free minibar, in-room safe, desk, blackout curtains - Grand Sunset Princess - All Inclusive (Playa del Carmen)

Grand Sunset Princess, in a shopping district, offers a genuine vacation retreat. Start your day with a breakfast buffet, then head to the white sand beach with free cabanas. Enjoy nine restaurants, twelve outdoor pools, an indoor pool, and swim-up bars for complete relaxation.

Very good

Popular amenities

Hot tub
Breakfast included
Parking included

฿10,930 total

includes taxes & fees

22 Jan - 23 Jan

Check prices for these days

Room options

All rooms

2 beds

3+ beds

1 bed

Showing 29 of 29 rooms

Deluxe Suite, Garden View

Very good

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Renovated in 2025

Separate bedroom

Ceiling fan

56 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed
Garden view

Deluxe Suite, Pool Access (with Bathtub, Pool View)

Very good

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Renovated in 2025

Separate bedroom

Ceiling fan

55 sq m
1 bedroom
Sleeps 3
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Free minibar, in-room safe, desk, blackout curtains

Family Club Room - Pool Access, Pool View

Good

Highlights

Furnished balcony

Air conditioning

Free minibar items

Flat-screen TV

Renovated in 2025

Ceiling fan

Blackout curtains

Private bathroom

59 sq m
Sleeps 5
1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed

Family Room

Good

Highlights

Furnished balcony

Air conditioning

Free minibar items

Flat-screen TV

Renovated in 2025

Ceiling fan

Blackout curtains

Private bathroom

59 sq m
Sleeps 5
1 King Bed and 3 Single Bunk Beds OR 2 Double Beds and 1 Single Sofa Bed
Garden view

Suite (with Jacuzzi)

Very good

Highlights

Furnished balcony

Air conditioning

Free rollaway/extra beds

Free minibar items

Flat-screen TV

Renovated in 2025

Separate bedroom

Ceiling fan

59 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Suite with Bathtub and Outdoor Shower

Excellent

Highlights

Furnished balcony

Air conditioning

Free minibar items

LED TV

Renovated in 2025

Separate bedroom

Ceiling fan

Blackout curtains

59 sq m
1 bedroom
Sleeps 2
1 King Bed

Double Room Deluxe with Garden View

Exceptional

55 sq m
Sleeps 3

Triple Room Luxury with Pool View

55 sq m
Sleeps 3

Single Room Premium with Garden View

61 sq m
Sleeps 1

Single Room with Lake View

68 sq m
Sleeps 1

Single Room Deluxe with Garden View

Excellent

55 sq m
Sleeps 1

Double Room Deluxe with Garden View

55 sq m
Sleeps 3

Quadruple Room Deluxe with Garden View

55 sq m
Sleeps 4

Single Room Deluxe with Garden View

55 sq m
Sleeps 2

Single Room Deluxe with Garden View

55 sq m
Sleeps 3

Triple Room Deluxe with Garden View

55 sq m
Sleeps 3

Triple Room Deluxe with Garden View

55 sq m
Sleeps 4

Single Room Luxury with Pool View

55 sq m
Sleeps 1

Double Room Luxury with Pool View

55 sq m
Sleeps 2

Single Room Premium with Garden View

61 sq m
Sleeps 2

Double Room Premium with Garden View

61 sq m
Sleeps 3

Double Room Premium with Garden View

61 sq m
Sleeps 2

Double Room Premium with Garden View

61 sq m
Sleeps 3

Quadruple Room Premium with Garden View

61 sq m
Sleeps 4

Triple Room Premium with Garden View

61 sq m
Sleeps 3

Triple Room Premium with Garden View

61 sq m
Sleeps 4

Double Room with Lake View

68 sq m
Sleeps 2

Super Saver

Exceptional

Highlights

Furnished balcony

Air conditioning

Free minibar items

Flat-screen TV

Renovated in 2025

Separate bedroom

Ceiling fan

Blackout curtains

48 sq m
1 bedroom
Sleeps 4
2 Double Beds and 1 Single Sofa Bed OR 1 King Bed and 1 Single Sofa Bed

Suite

Highlights

Furnished balcony

Private pool

Air conditioning

Free minibar items

Flat-screen TV

Renovated in 2025

Separate bedroom

Ceiling fan

45 sq m
1 bedroom
Sleeps 3
2 Double Beds OR 1 King Bed and 1 Single Sofa Bed

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About the area

Located in Playa del Carmen, Grand Sunset Princess - All Inclusive is in the entertainment district and on the beach. El Camaleón Mayakoba Golf Course and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Tres Rios Ecopark. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Visit our Playa del Carmen travel guide

Prolongación 5ta Avenida Mza 20 Lote 006, Playa del Carmen, QROO, 77710

What's nearby

Playa del Carmen Main Beach
12 min drive - 8.4 km
Xcaret Eco Theme Park
25 min drive - 17.9 km
Maroma Beach
28 min drive - 14.7 km
Playa Xcalacoco
16 min walk - 1.4 km
El Camaleón Mayakoba Golf Course
7 min drive - 2.2 km

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.)
42 min drive

Restaurants

Amaranto
18 min walk
Piano Bar
20 min walk
Mike’s Coffee
19 min walk
Steakhouse
15 min walk
El Beso Pool Bar
16 min walk

About this property

Grand Sunset Princess - All Inclusive

Luxury all-inclusive property remodelled in 2025 and located near Quinta Avenida

You can look forward to a free breakfast buffet, a nightclub and 3 swim-up bars at Grand Sunset Princess - All Inclusive. With a beachfront location, free beach cabanas and 2 beach bars, this property is the perfect place to soak up some sun. Treat yourself to aromatherapy, a body treatment or reflexology at the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. Fitness classes are offered at the health club; other things to do include basketball, beach volleyball and archery. Stay connected with free in-room WiFi, and guests can find other amenities, such as 3 poolside bars and a free daily manager's reception.

Additional perks include:

12 outdoor pools and an indoor pool, along with 3 swim-up bars, free cabanas and sunloungers
Free self-parking
6 outdoor tennis courts, a water park (surcharge) and babysitting (surcharge)
A 24-hour front desk, a banquet hall and beach umbrellas
Guest reviews speak highly of the dining options, beach locale and pool

Room features

All 672 rooms include comforts such as furnished balconies and air conditioning, in addition to perks such as free stocked minibars and free WiFi. Guest reviews highly rate the cleanliness, size rooms at the property.

Other amenities include:

Bathrooms with separate baths/showers and free toiletries
Wardrobes/cupboards, ceiling fans and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities

Football

Tennis

Volleyball

Lessons/classes/games

Aerobics

Dancing

Entertainment

Access to on-site nightclubs

On-site live performances

Similar properties

Pool
All-inclusive
Spa
Kids’ pool

฿12,721 total

includes taxes & fees

8 Feb - 9 Feb

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free beach shuttle
Free uncovered self parking on site
Limited on-site self parking

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 beach bars
3 poolside bars
3 swim-up bars
9 bars/lounges
9 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

Buffet Naranja
La Hacienda
La Vaqueria
Le Fleur
Mamma Mia

Things to do

12 outdoor pools
6 outdoor tennis courts
Arcade/game room
Archery
Basketball
Beach volleyball
Billiards/pool table
Children's pool
Evening entertainment
Fitness classes
Free children's club
Full-service spa
Health club
Hot tub
Indoor pool
Nightclub
Playground
Sauna
Shopping
Steam room
Table tennis
Tennis lessons
Water park

Family friendly

12 outdoor pools
Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Free supervised activities for children
Indoor pool
Laundry facilities
Lifeguards on site
Living room
Playground
Snack bar/deli
Water park (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

5 meeting rooms
5,425 square feet of conference space

Outdoors

Beach towels
Beach umbrellas
Free beach cabanas
Free pool cabanas
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Pool umbrellas
Terrace

Full-service spa

15 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Turkish bath

Accessibility

No lift

More

Banquet hall
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Lifeguards
Reception hall
Renovated entire property - November 2025
Smoke-free property
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Shampoo
Soap
Towels provided

Food and drink

Espresso maker
Free bottled water
Free stocked minibar

More

Air conditioning (climate-controlled)
Ceiling fan
Desk
Iron/ironing board
Living room
Phone
Safe
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Late check-out fee: MXN 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property uses eco-friendly cleaning products

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector, a security system and a first aid kit

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Pool access available from 8:00 AM to 8:00 PM

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Grand Sunset Princess All Inclusive

Grand Sunset Princess All Suites Resort

Grand Sunset Princess - All Inclusive Playa del Carmen

Grand Sunset Princess All Suites Resort Spa All Inclusive

Grand Sunset Princess - All Inclusive All-inclusive property

Frequently asked questions

Does Grand Sunset Princess - All Inclusive have a pool?

Yes, this property has an indoor pool, 12 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at Grand Sunset Princess - All Inclusive?

As of 21 Jan 2026, prices found for a 1-night stay for 2 adults at Grand Sunset Princess - All Inclusive on 22 Jan 2026 start from ฿8,951.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Sunset Princess - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Sunset Princess - All Inclusive?

Self-parking is free at this property.

What time is check-in at Grand Sunset Princess - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Sunset Princess - All Inclusive?

Checkout is at noon. Late checkout is available for MXN 50 (subject to availability).

Are there all-inclusive benefits at Grand Sunset Princess - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include football, tennis, volleyball and more.

Where is Grand Sunset Princess - All Inclusive located?

Located in Playa del Carmen, this beachfront property is in the entertainment district and within 1 mi (2 km) of Playa Xcalacoco and Chun-Zumbul (diving site). El Camaleón Mayakoba Golf Course and Punta Esmeralda Beach are also within 3 miles (5 km).

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Grand Sunset Princess - All Inclusive Reviews

8.2

Very good

9.0

Cleanliness

8.0

Amenities

9.2

Staff & service

8.2

Property conditions & facilities

8/10 Good

Brevney Marie

20 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Rooms are very clean and updated.

Stayed 3 nights in Jan 2026

10/10 Excellent

Kristina

20 Dec 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was so amazing and kind and everything was delicious and clean.

Stayed 7 nights in Dec 2025

10/10 Excellent

Joanne

9 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

The staff were all very welcoming and the resort was kept. Rooms were nicely upgraded

Stayed 9 nights in Dec 2025

10/10 Excellent

Joydeep

2 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great experience. Recommend 100% Went there with the family and everyone had a great and relaxing time..

Stayed 9 nights in Dec 2025

10/10 Excellent

Dean

16 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff are all amazing, food was fantastic, breathtaking beach, fun poolside activities! Loved our week in the Platinum side, highly recommend

Stayed 7 nights in Dec 2025

10/10 Excellent

Sandhya

19 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Room was spotless… all new amenities… very clean and friendly staff. Tons of activities and shows for kids and adults too.

Stayed 4 nights in Dec 2025

8/10 Good

Amber

29 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a great stay. There was some construction going on so some of the resort was closed. The rooms were clean and well kept up with while we were there. The staff was very friendly and helpful.

Stayed 6 nights in Dec 2025

10/10 Excellent

Mehrdad

30 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best of all are the staff. Super kind. Next the best service, very clean pools. Great food. Our entire family had fun

Stayed 5 nights in Dec 2025

8/10 Good

Ryan

13 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Renovated rooms were great, food was amazing. On going renovations didn’t really affect us or were noticeable. Beach unfortunately was not in great shape when we were here. It’s eroding and lots of seaweed.

Stayed 7 nights in Jan 2026

10/10 Excellent

Henryk

14 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my first stay at Grand Sunset Princess and I loved it. Lovely, green area. Beautiful, spacious room with modern bathroom facilities. Fine bed. Room cleaned every day. Lots of swimming pools in addition to beach; I mostly used the pools. Very responsive staff, which I appreciated. I recommend this hotel to others and am likely to return myself.

Stayed 7 nights in Jan 2026

8/10 Good

Sydney

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Overall, I had a good stay at Grand Sunset Princess. The property was clean, well-maintained, and enjoyable. Pools, beach access, and common areas were all clean and comfortable, which made it easy to unwind. Activities were limited, and the night shows & performances were disappointing. It’s a good option for relaxing, but not ideal if you’re looking for strong entertainment. Still a solid all-inclusive choice.

Stayed 6 nights in Jan 2026

6/10 Okay

Valery P

24 Dec 2025

Liked: Cleanliness, property conditions & facilities

The staff was kind the food was less then average

Stayed 3 nights in Dec 2025

8/10 Good

Terence

18 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities

staff was excellent food good. only problem was the room on main level you can hear people walking above you and every time they used the washroom you could hear them plus got a sewer gas smell and lots of small bugs in the room

Stayed 7 nights in Dec 2025

6/10 Okay

Ramona

30 Dec 2025

Liked: Cleanliness, property conditions & facilities

The room and hotel were beautiful and well maintained. Most of the staff did not speak to you unless you addressed them first. Bartenders were very friendly. There needs to be more entertainment throughout the day and at night. There was no night life. Had to leave the hotel in order to have a good time at night. The food was ok, nothing grand.

Stayed 6 nights in Dec 2025

6/10 Okay

Sharree

5 Jan 2026

Liked: Cleanliness, staff & service, property conditions & facilities

No hot tub for every guest to use. Small things like no mag mirror in bathroom and the app was difficult to use and make reservations. I had no way of knowing when activities were happening on the property. The property is very clean and the staff was nice. The family side was close so there were a lot of kids running around. My experience on the adult side may have been different if it was only adults. I would recommend for families

Stayed 4 nights in Jan 2026

10/10 Excellent

Melissa M

11 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I love the new updated rooms they were clean. Staff was amazing. The poor area was good. It wasn’t crowded. They had good music playing.

Stayed 3 nights in Nov 2025

8/10 Good

Rayce

29 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The construction was one of the down sides. Otherwise the staff was friendly and helpful. The food was good. Staff at the smaller buffet was the best. The restaurants by reservation were ok, we ended up leaving two of them and going to the buffet as the food was not better in the restaurants.

Stayed 6 nights in Nov 2025

6/10 Okay

Linda

28 Dec 2025

Liked: Cleanliness

No where for soap or shampoo in shower. Room numbers in hall are incorrect. Half the resort was under construction. No stairs in or out of pools. Food and services were excellent, facilities was challenging. An animal opened the closed screen door and came in our room one night!

Stayed 7 nights in Dec 2025

8/10 Good

Najee

17 Nov 2025

Liked: Cleanliness

Overall, the hotel is nice. A little dated. There was a lot of construction going on at the time of our visit. This resulted in some property amenities being unavailable. The kids water playground was under construction. There are also a lot of raccoon like animals that will come poolside and steal your food and drinks. The animals were not aggressive, but definitely an annoyance. The rooms were nice and clean. The staff was very friendly.

Stayed 4 nights in Nov 2025

8/10 Good

Barbara Louise

10 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The room was newly remodelled, the staff and service levels were amazing. I would have given 5 stars, but most of the amenities were closed due to renovation of Grand Riviera Princess, for example I booked the hydrotherapy on the app. When i arrived for the appointment, I was told they dont monitor the app because the pool is closed. I would have appreciated knowing that part of the resort was closed. All in all, we had a great vacation and will probably return next year.

Stayed 8 nights in Nov 2025

8/10 Good

annie

7 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

did a lot of research when trying to find a place to stay in Mexico and these reviews helped! So I’ll share my honest opinion.. First of all we chose Playa Del Carmen over Cancun because we wanted a little more wildlife and we are not into the party scene. The resort was really good. It isn’t bougie or luxurious, but well maintained, safe and clean. We did think it was mostly beautiful. The restaurants were great, steakhouse was best. Staff was super nice. We had everything we needed… the beach is OK. It isn’t the most beautiful beach. It’s not very expansive and you can’t really go out into the water and explore much. However you can walk up the coastline and find some nice spots to look for shells, etc. The beaches are definitely better up in Cancun… we upgraded to a room that had a swim out balcony, which was really lovely. I don’t think we would have swam quite as much if the pool wasn’t right outside of our room so that was really fun. However, the pool is ice cold! I’m not sure how they accomplish getting the water so cold but it’s a good 10 to 20° colder than the ocean even LOL .., we did have a coatimundi animal break into our room and trash it one day so keep your doors locked when not there! But the animals are awesome, we saw wild monkeys, deer and iguanas all over.. the resort is not crowded. It was really peaceful. Good restaurants. I’d stay here again. Having all inclusive was so convenient. Bring money to tip everyone though… we did Xcaret and it was just ok.

Stayed 7 nights in Dec 2025

2/10 Terrible

Layla

29 Dec 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Due to a last minute booking glitch the previous day and despite multiple attempts to call the reservations line and not getting through to the correct service or being disconnected. My daughter was left off my original booking I made directly with the resort. This was on Dec 23rd. I thought we would rectify this and pay the difference when we got to the hotel but front desk staff told me I would have to make an entire new booking (and an additional room) for my daughter who is 16 and that because reservations is located in Spain and closed early for holiday Dec 24th, it was not available to add her to my existing reservation and told me to book through Expedia. The Expedia booking process was good. After having to pay an astronomical amount and booking a second room that we did not use we were given our room. Immediately upon entering the resort we noticed very few guests. The front lobby was much as I remembered it from two years ago, even updated. But once we entered the resort grounds itself, we were disappointed to see that it appeared somewhat run down and neglected. The room we were given was also updated but had an open concept glass bathroom that lacked privacy and disturbed the other person as the lights shone through to the sleeping area when someone used it at night. On our last night we had a very disturbing and scary experience in which we were targeted and followed by three men and made to feel intimidated. I am also reporting this incident directly.

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrea Lee

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean rooms lovely staff

Stayed 5 nights in Jan 2026

8/10 Good

Anastasia

10 Nov 2025

Liked: Cleanliness

Room was spotless, stuff also was very friendly, food is 5 stars! Beach very shallow and rocks, but not critical. The only thing wasn’t very convenient that they had one shuttle in the whole resort.the walk takes about 15 minutes one way, not all days are good for walking.

Stayed 5 nights in Nov 2025